I can't connect to AC1750 extenders 2.4 GHz Wi-Fi

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I can't connect to AC1750 extenders 2.4 GHz Wi-Fi

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I can't connect to AC1750 extenders 2.4 GHz Wi-Fi
I can't connect to AC1750 extenders 2.4 GHz Wi-Fi
2020-10-04 10:30:03 - last edited 2020-10-09 08:29:01

I can't connect to AC1750 extenders 2.4 GHz Wi-Fi. My router is Huawey.  Internet provider Tele2. The 5 GHz Wi-Fi is working,  but other devices is using 2.4 GHz and can't detect 5 GHz. 

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Re:I can't connect to AC1750 extenders 2.4 GHz Wi-Fi -Solution
2020-10-09 08:28:55 - last edited 2020-10-09 08:29:01

@Jurgis 

Good day.

Thank you very much for your time and patience.

Is your model number RE450?

And did the 2.4ghz and 5ghz all lit up?

Some devices are only 2.4ghz compatible, so are all your mobile devices supported both 2.4ghz and 5ghz?

 

Thanks a lot.

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Re:I can't connect to AC1750 extenders 2.4 GHz Wi-Fi -Solution
2020-10-09 08:28:55 - last edited 2020-10-09 08:29:01

@Jurgis 

Good day.

Thank you very much for your time and patience.

Is your model number RE450?

And did the 2.4ghz and 5ghz all lit up?

Some devices are only 2.4ghz compatible, so are all your mobile devices supported both 2.4ghz and 5ghz?

 

Thanks a lot.

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Re:I can't connect to AC1750 extenders 2.4 GHz Wi-Fi
2020-10-09 17:25:11

@Solla-topee 

Yes mine model is RE450.

All the lights is lid up. 

Some devices works only on 2.4 GHz

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Re:I can't connect to AC1750 extenders 2.4 GHz Wi-Fi
2020-10-10 02:50:58

@Jurgis 

Thank you very much for your kind reply.

In this way, it is normal for some devices are not able to detect the 5ghz;

And what are the devices that failed to connect the 2.4ghz? and is there any error message?

Did they work fine with other 2.4ghz networks?

 

Thanks a lot.

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Re:I can't connect to AC1750 extenders 2.4 GHz Wi-Fi
2020-10-10 09:03:40

@Solla-topee 

Thank you for your time,  the problem has been solved 

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