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Good day,
I'm having issues connecting to my TP-LINK PA4010 AV500 devices, all the lights are on and is plugged into the router, however I can't seem to connect to the adapter, downloaded the utility software but when adding the code on the back it still can't find it.
Any advice how to get this fixed?
Good day.
Thank you very much for your time and patience.
Did you have two TL-PA4010s, or 4010+4220?
Did the 2nd powerline lights lit up on both of the extender?
When you download the powerline utility on the computer, did this computer connect to the adapter via Wi-Fi or Ethernet cable?
If possible, is there a second Ethernet port on the main router for us to connect the adapter?
Thanks a lot.
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