Default Gateway unplugged

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Default Gateway unplugged

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Default Gateway unplugged
Default Gateway unplugged
2020-10-14 09:27:57 - last edited 2020-10-20 11:53:46
Model: TL-WR841N  
Hardware Version: V14
Firmware Version: 0.9.1.4.17 v0348.0 Build 200114 Rel.64471n

Hello,

First of all, I do not have any modem here, I have a direct connection from SITI broadband. When I am connecting directly from the LAN port it's working but when I am using that same IP in router config then its saying WAN port is unplugged and LED for WAN is not turnning to solid and after setting static IP It says default gateway unplugged. Local Internet service provider could not help me , please help me.I also attached a screenshot here for your help.

 

Thanks in advanced

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Re:Default Gateway unplugged-Solution
2020-10-20 11:53:41 - last edited 2020-10-20 11:53:46

@Tandrima 

 

Hello, do you mean SITI broadband gives you a static IP connection when you connect the computer directly to their line? Is this static IP the same as the one you put on the WR841N? Ensure you are putting the correct info on the router setup.

 

Meanwhile, you can try to clone the PC's MAC address to the router WAN, then reboot the router and check if it helps.

 

Below are some further suggestions you may refer to:

https://www.tp-link.com/support/faq/1556/

 

May this help~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Default Gateway unplugged-Solution
2020-10-20 11:53:41 - last edited 2020-10-20 11:53:46

@Tandrima 

 

Hello, do you mean SITI broadband gives you a static IP connection when you connect the computer directly to their line? Is this static IP the same as the one you put on the WR841N? Ensure you are putting the correct info on the router setup.

 

Meanwhile, you can try to clone the PC's MAC address to the router WAN, then reboot the router and check if it helps.

 

Below are some further suggestions you may refer to:

https://www.tp-link.com/support/faq/1556/

 

May this help~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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