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Hi,
The Parental Controls in my Deco M5 app have just disappeared! I checked this forum - the Deco is in router mode, not AP mode.
Please see screenshot.
Any ideas how to get the Parental Controls back?
Thanks!
Hello, thanks for bringing this up.
Please help confirm the below info and we will try to figure it out:
1. What is the firmware version of the Deco M5? Ensure it is up-to-date.
2. How about the Deco app version on your phone? Also, update it to the latest version.
3. Try to reboot the Deco system and refresh the Deco app, then confirm again.
If none of the above helps, please resend us the full page of your Deco app, as well as the working mode, thanks a lot~
Hello, thanks for bringing this up.
Please help confirm the below info and we will try to figure it out:
1. What is the firmware version of the Deco M5? Ensure it is up-to-date.
2. How about the Deco app version on your phone? Also, update it to the latest version.
3. Try to reboot the Deco system and refresh the Deco app, then confirm again.
If none of the above helps, please resend us the full page of your Deco app, as well as the working mode, thanks a lot~
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