Not Able to extend 5G network from extender

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Not Able to extend 5G network from extender

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not Able to extend 5G network from extender
Not Able to extend 5G network from extender
2020-10-15 10:08:01
Model: RE205  
Hardware Version: V3
Firmware Version:

Hi, I have having issue with RE 205 extender. extender is not able to search the 5G network on 80MHZ but at same time when i can it to 20 MHZ from router extender is able to search the network but then speed is very slow

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#1
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5 Reply
Re:Not Able to extend 5G network from extender
2020-10-19 06:13:45

@AnkushChouhan 

Good day.

Thank you very much for your time and patience.

Sorry for the delay.

May I know the model number of your home router?

When you set up 80mhz on the router, were other mobile devices able to detect the 5ghz ?

Have you tried to change the wireless channel on the 5ghz to be channel 36-40 when it is on the 80mhz to see if that helped;

 

Thanks a lot.

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#2
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Re:Not Able to extend 5G network from extender
2020-10-22 12:35:34
Home Router is from Nokia and we are able to connect the mobile devices on same configration however at same time extender is not searching with 5G network
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Re:Not Able to extend 5G network from extender
2020-10-26 08:37:06 - last edited 2020-10-28 01:08:29

@AnkushChouhan 

Good day,

Thanks a lot for your time and patience.

What Is the region code of the RE205, US or EU version?

Since we had the same feedback recently, it turned out the 5ghz channel is stick to channel 149 on Nokia ONT router (model - G-2425G-A) and RE205(EU)does not support band 4(channel 149-165), only band 1/2/3 due to CE certification;

So if possible, please try to contact the router support to see if they could help us change the channel to be 36-48;

By the way, may I know where are you located?

 

Thanks a lot.

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Re:Not Able to extend 5G network from extender
2020-10-27 14:28:06

@Solla-topee I am located in india and provider will not able to change channel on Nokia Router. 

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Re:Not Able to extend 5G network from extender
2020-10-30 08:57:17

@AnkushChouhan 

Good day,

Thank you very much for your kind reply.

Sorry for the delay.

If the provider is not able to change the channel, may I know which channel it is now for the Nokia router?

If it is really on the band 4, since RE205(EU) does not support band 4 due to CE certification, and if you just bought it, you might consider return the RE205 back to the shop retailer for a refund;

 

Really sorry for the inconvenience.

Thanks a lot for your understanding and support.

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