wifi 6 on 2.4 GHz

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wifi 6 on 2.4 GHz

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wifi 6 on 2.4 GHz
wifi 6 on 2.4 GHz
2020-10-25 14:06:18 - last edited 2020-10-26 06:28:27
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20200827

I have a galaxy s20(wifi 6 supported) Device At the time of setup I can see wifi 6 icon on the 2.4 GHz band but after using 3 days of using it I can't see it on 2.4 GHz and 5 GHz its working fine So whats the issue?

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Re:wifi 6 on 2.4 GHz-Solution
2020-10-26 06:27:35 - last edited 2020-10-26 06:28:27

@parv 

 

Hello, the Archer AX10 only support Wi-Fi 6 for the 5GHz connection, 2.4GHz only supports 11n and it doesn't support Wi-Fi 6. Please confirm again if you were connected to the 5GHz. If possible, you may disable the 5GHz and only leave the 2.4GHz to confirm.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:wifi 6 on 2.4 GHz-Solution
2020-10-26 06:27:35 - last edited 2020-10-26 06:28:27

@parv 

 

Hello, the Archer AX10 only support Wi-Fi 6 for the 5GHz connection, 2.4GHz only supports 11n and it doesn't support Wi-Fi 6. Please confirm again if you were connected to the 5GHz. If possible, you may disable the 5GHz and only leave the 2.4GHz to confirm.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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