archer t2u nano keeps disconnecting
archer t2u nano keeps disconnecting
the adapter gets disconnected from the connected wifi and is unable to connect to another wifi
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I am using window 7
this issue is from start ( i bought this on 23rd October 2020)
yes there is an error message when I fail to connect
yes the IP address is static
yes I am using dual-band and having an issue with both
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still not working after updating the driver
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@Kathy_Z I have reinstalled the setup, have updated the driver, have moved closer to router, still keeps disconnecting. sometimes disconnects after a few hours or sometimes keeps disconnect after few minutes
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- What is the model number of your home router = (model = AC5 ) (AC1200 Smart dual-band WiFi router
- Since you mentioned that there would be an error message when you failed to connect, can I have a screen-shot of the error message? = if I try to switch to 5 GHz from the 2 GHz channel then the message comes and vice versa
- When the adapter disconnected, were you still connected but no internet or the Wi-Fi has been disconnected already and needs to reconnect? = the WiFi gets disconnected and needs to shut down or wait some time to connect again
- Could you please refer to this link to check the system info and driver info about this computer,
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Hello, it is suggested to follow up this case via the email directly, please check your email box that we sent you weeks ago, thanks.
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@Kevin_Z i have not received any mail giving to the solution and i have tried every solution you gave me
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@Kevin_Z yes, it would be helpful. and also had one more problem, the speed I am able to obtain is very low i.e, around 4-7 Mbps speed and at the same location my is phone accessing 24-30 Mbps speed.
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I am having the same problem. Windows 10, happening for few weeks now, since I bought the adapter.
The problem is that the connection is just interrupted, the wi-fi turns off. If I click on the internet/wi-fi icon in Win10, it doesn't see any wi-fi network for 10-15 seconds and then they appear again. I am able to connect to the wi-fi immediately after that, but I am losing connection several times a day. This is especially problematic at this moment, when all my work is being done from home and I have bought this adapter in order to speed up the built-in 2.4GHz access to 5GHz which is supported by T2U Nano.
I have re-installed the driver from the website.
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