Too unstable Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Too unstable Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Too unstable Internet
Too unstable Internet
2020-11-11 05:06:23
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20200908 Rel. 42617(5553)

I start to think that this router needs an urgent update because the internet on it is very unstable. I have a 250MB plan and in the wifi sometimes it gives the right speed and from nothing drops to values much below the ideal, such as 120, 140, and my old archer c8 delivers the speed without any loss. Correct this because I'm starting to think that this router is no good, I'm sorry I bought it

  0      
  0      
#1
Options
1 Reply
Re:Too unstable Internet
2020-11-11 05:34:20

@Leandro011 

 

For the slow speed issue you encountered with the Archer AX10, please help verify some details, and we will try to fix it together:
1. May I know who is your ISP? When you connect a computer directly to the modem, what is the download speed? How about you connect the same computer to the AX10 with the Ethernet cable?
2. Does the speed slow down after you upgrade the router firmware? Or this issue just happen without any change in the network?
3. Do you enable any QoS setting on the AX10? Kindly show me the QoS setting page, ensure the QoS settings on the router is on Standard mode, and no high priority devices, if the speed on the page doesn't display correctly, change it to Set Manually and type in the correct bandwidth provided by your ISP. Or simply reset the AX10 and reconfigure it from scratch, leave all settings by default and test the speed again.
4. What kind of devices are connected to the 2.4GHz wireless and what is connected to the 5GHz? How about the link speed on them when the speed drops? If it is a computer, you may check it like below:
https://www.tp-link.com/support/faq/2265/
Note: If the link speed is not as good as expected, please try with another computer with a more powerful wireless adapter. BTW, tell us the model number of that wireless adapter that runs on your computer.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 367

Replies: 1

Related Articles