problem with serial number

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problem with serial number

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problem with serial number
problem with serial number
2020-11-12 21:40:22 - last edited 2020-11-13 07:09:45
Model: TL-WR840N  
Hardware Version: V6
Firmware Version: 0.9.1 4.17 v0001.0 Build 200709 Rel.33396n

Hello, today i bought this router and guy in store told me that i can have extended warranty if register my product at tp llink's site. I found place to register produc but when i enter S/N system tell me that can't find my serial number. Can someone tell me what is wrong? Thank you in advance

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Re:problem with serial number-Solution
2020-11-13 07:09:29 - last edited 2020-11-13 07:09:45

@vintermut 

 

Hello, 

 

As far as I know, there are only some regions have the warranty register portal, such as the United States. Which country or region are you from? You may confirm how to register the product with the local tech support:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

 

Or you may check the local warranty policy:

https://www.tp-link.com/support/replacement-warranty/

 

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:problem with serial number-Solution
2020-11-13 07:09:29 - last edited 2020-11-13 07:09:45

@vintermut 

 

Hello, 

 

As far as I know, there are only some regions have the warranty register portal, such as the United States. Which country or region are you from? You may confirm how to register the product with the local tech support:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

 

Or you may check the local warranty policy:

https://www.tp-link.com/support/replacement-warranty/

 

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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