This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Every devices connects fine to my deco M5 except my Apple products. Apple has worked fine for a year until now. I had disabled fast roam and still nothing. I have another router that is not to and everything works fine. Not sure what is wrong with my Deco M5
@Grandy I'm having the same problem. Started about 2 weeks ago. All my Apple devices (Macbook Air, Macbook Pro, iPhone 12 Mini, iPhone 12 Pro) have difficulty connecting.
If I reset the Deco's, they'll connect to my Apple devices fine for 24-48 hours. Then trouble rejoining.
Kindle devices and TV's are fine. And haven't had any issues. Deco m5 is fully updated, running on an ethernet backbone.
Everything worked fine for about 1 year, until the past 2 weeks.
Any solutions? I contacted TP-Link Tech SUpport - they're insistent its a settings issue on my device, and want to VPN and do a remote session. However, I'm uncomfortable with that and furthermore, 4 devices all suddenly having a setting issue? Seems more of a Deco issue since connectivity resolves with rebooting the Deco.
Thank you very much for your feedback.
I am afraid we haven’t located the reason for this issue yet.
And I have seen that you have made an appointment for the remote session with our senior engineer, I hope he would help us find out the possible solutions.
Helpful: 1
Views: 1657
Replies: 2
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
