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intermittent High rate of packet loss on the archer tx3000e

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intermittent High rate of packet loss on the archer tx3000e

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intermittent High rate of packet loss on the archer tx3000e
intermittent High rate of packet loss on the archer tx3000e
2020-11-29 21:03:15
Model: Adapter  
Hardware Version:
Firmware Version:

Hello,

I've been a possesor of the archer tx3000e adapter for around 3 months and recently i've been noticing some strange behaviors. Every couple of minutes my internet will not work (even though it's still connected to the wifi). I've been testing my connection to see why this behavior occured and apparently i'm getting a 100% rate of packet loss for around 10sec every couple of minutes.

 

My brother as the archer tx3000e too and is on the same network as me, so this is necessarily the hardware at cause and not the network.

I have already tried to uninstall/install the drivers and plugging it to a different PCIe port.

Can anyone help me ?

 

 

 

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Re:intermittent High rate of packet loss on the archer tx3000e
2020-12-03 07:59:47

@Cheesus 

 

Hello,

 

Have you tried to update the driver to be 22.0 which Intel just released months ago? Please give it a go and monitor the connection again.
Download link: https://downloadcenter.intel.com/download/29902/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters?product=189347

If this doesn't help, please help confirm some details, and we will try to work it out:
1. Is it possible to try this adapter on another computer and confirm if the issue persists?
2. Is there any anti-virus software running on the computer? Can you please try to uninstall it and see if that makes a difference?

3. What is the model number of the host router? Try to modify the wireless settings, such as wireless channel and channel width, then confirm.

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