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WAN port is disconnected

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WAN port is disconnected

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WAN port is disconnected
WAN port is disconnected
2020-12-01 12:07:32
Model: Archer C80  
Hardware Version:
Firmware Version:

Hello,

 

I have a TP-LINK C80 just receive it from service and i can't connect at PPOEP connection. First issue was constant dissconecting from intenert. They change the produc with a new one and now when i try to connect is told me "WAN port is disconnected". The big issue is, the connection direct with laptop is good, i dont have any idea how can i fix it.

 

Thank you for support.

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Re:WAN port is disconnected
2020-12-02 07:25:10

@Emanuel0307 

 

May I know who is your ISP, what kind of modem are you using?

 

Can you please send me the whole system log on the C80? You may go to System Tools>System log, then export the system log and send it to us, thanks.

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