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VERY SLOW INTERNET CONNECTION

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VERY SLOW INTERNET CONNECTION

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VERY SLOW INTERNET CONNECTION
VERY SLOW INTERNET CONNECTION
2020-12-07 13:16:52

The Wi Fi Router for the complex is 50 mbps. My TP-Link Wireless N PCI Express Adapter is connectint at only & mbps. It seem to be connecting to a Cell Phone tower.

Details about network adapter diagnosis:

 

Network adapter WiFi driver information:

 

   Description . . . . . . . . . . : TP-Link Wireless N PCI Express Adapter

   Manufacturer  . . . . . . . . . : TP-Link Technologies Co., Ltd.

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 2023.70.109.2018

   Inf File Name . . . . . . . . . : C:\Windows\INF\netrtwlane01.inf

   Inf File Date . . . . . . . . . : Saturday, 07 December 2019  09:07:47

   Section Name  . . . . . . . . . : RTL8192e.ndi

   Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_818b&subsys_819610ec

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 71

   Physical Media Type . . . . . . : 9

 

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:

 

Information for connection being diagnosed

Interface GUID: 2ef411b0-ba20-4339-bad4-0bbc00f2a004

Interface name: TP-Link Wireless N PCI Express Adapter

Interface type: Native WiFi

 

Connection incident diagnosed

Auto Configuration ID: 1

Connection ID: 1

 

Connection status summary

Connection started at: 2020-11-20 14:34:02-021

Profile match: Success

Pre-Association: Success

Association: Success

Security and Authentication: Success

 

List of visible access point(s): 9 item(s) total, 9 item(s) displayed

        BSSID            BSS Type PHY        Signal(dB)     Chnl/freq    SSID

-------------------------------------------------------------------------

CC-32-E5-FC-08-86          Infra   <unknown>  -52               7        Susman House

22-3B-F3-5C-35-2A Infra   <unknown>  -84               4        (Unnamed Network)

B0-4E-26-68-3C-75 Infra   <unknown>  -84               2        HerasGrotto

74-19-F8-EA-DE-09 Infra   <unknown>  -88               11      Alfheim

F4-28-53-88-2C-6C Infra   <unknown>  -82               11      Alfheim

E8-D8-D1-02-58-27 Infra   <unknown>  -81               4        DIRECT-26-HP OfficeJet 3830

B6-95-75-03-EF-3E Infra   <unknown>  -78               7        (Unnamed Network)

D2-32-E5-FC-08-86 Infra   <unknown>  -62               7        (Unnamed Network)

B0-95-75-03-EF-3E Infra   <unknown>  -75               7        Susman House

 

Connection History

 

Information for Auto Configuration ID 1

 

  List of visible networks: 5 item(s) total, 5 item(s) displayed

  BSS Type PHY      Security        Signal(RSSI) Compatible   SSID

  ------------------------------------------------------------------------------

  Infra <unknown>  Yes              100     Yes              Susman House

  Infra <unknown>  Yes              100     Yes              (Unnamed Network)

  Infra <unknown>  Yes              5        Yes              HerasGrotto

  Infra <unknown>  Yes              45      Yes              Alfheim

  Infra <unknown>  Yes              65      Yes              DIRECT-26-HP OfficeJet 3830

 

  List of preferred networks: 2 item(s)

   Profile: Susman House

    SSID: Susman House

    SSID length: 12

    Connection mode: Infra

    Security: Yes

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: Yes

   Profile: Susman house

    SSID: Susman house

    SSID length: 12

    Connection mode: Infra

    Security: Yes

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028003

 

Information for Connection ID 1

Connection started at: 2020-11-20 14:34:02-021

  Auto Configuration ID: 1

  Profile: Susman House

  SSID: Susman House

  SSID length: 12

  Connection mode: Infra

  Security: Yes

  Pre-Association and Association

   Connectivity settings provided by hardware manufacturer (IHV): No

   Security settings provided by hardware manufacturer (IHV): No

   Profile matches network requirements: Success

   Pre-association status: Success

   Association status: Success

    Last AP:  cc-32-e5-fc-08-86

  Security and Authentication

   Configured security type: WPA2-PSK

   Configured encryption type: CCMP(AES)

   802.1X protocol: No

   Key exchange initiated: Yes

    Unicast key received: Yes

    Multicast key received: Yes

   Number of security packets received: 0

   Number of security packets sent: 0

   Security attempt status: Success

Connectivity

   Packet statistics

    Ndis Rx: 88702

    Ndis Tx: 48096

    Unicast decrypt success: 1208

    Multicast decrypt success: 0

    Unicast decrypt failure: 0

    Multicast decrypt failure: 0

    Rx success: 2844

    Rx failure: 0

    Tx success: 658

    Tx failure: 0

    Tx retry: 0

    Tx multiple retry: 0

    Tx max lifetime exceeded: 0

    Tx ACK failure: 0

   Roaming history: 0 item(s)

 

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:

 

For complete information about this session see the wireless connectivity information event.

 

Helper Class: Auto Configuration

Initialise status: Success

 

Information for connection being diagnosed

Interface GUID: 2ef411b0-ba20-4339-bad4-0bbc00f2a004

Interface name: TP-Link Wireless N PCI Express Adapter

Interface type: Native WiFi

 

Result of diagnosis: There may be problem

 

 

 

Diagnostics Information (Wireless Network Adapter)

Details about wireless network adapter diagnosis:

 

For complete information about this session see the wireless connectivity information event.

 

Helper Class: Native WiFi MSM

Initialise status: Success

 

Information for connection being diagnosed

Interface GUID: 2ef411b0-ba20-4339-bad4-0bbc00f2a004

Interface name: TP-Link Wireless N PCI Express Adapter

Interface type: Native WiFi

Profile: Susman House

SSID: Susman House

SSID length: 12

Connection mode: Infra

Security: Yes

Connect even if network is not broadcasting: No

 

Result of diagnosis: There may be problem

 

 

 

 

 

 

 

 
 
 
   
   

 

 

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#1
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11 Reply
Re:VERY SLOW INTERNET CONNECTION
2020-12-11 09:09:04

@rodmur 

 

Hi, what is the model number of your TP-Link adapter? Do you mean you also got a TP-Link wireless router? What is the model of it?

 

Do you encounter any speed issue with this adapter? What is the download and upload speed you can get when you connected to the network?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:VERY SLOW INTERNET CONNECTION
2020-12-11 09:31:00

@Kevin_Z 

Hello Kevin.

Model TP WN881ND Ver 2

 

The building wi fi is 50 MBPS

 

I get 6MBPS on my TP Link

 

Rod

 

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#3
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Re:VERY SLOW INTERNET CONNECTION
2020-12-16 02:17:48

@rodmur 

 

Thanks for the follow-up. Please refer to the following suggestions:
1. Update the following driver for your WN881ND: https://static.tp-link.com/2019/201911/20191129/TL-WN881ND V2 windows 10 RTL driver 2024.0.4.208.zip
2. Change the wireless advanced settings on your host wireless router, like channel 1/6/11, change the channel width to 40mhz for 2.4ghz. 

3. What is the wireless speed you can get on other wireless devices, such as on the phone or laptop? Kindly show us the speedtest results, thanks. BTW, you can also test this adapter on another PC or laptop, confirm if the speed is normal.
4. If the wireless speed is good on phone or laptop, but slow on this Windows computer when using the WN881ND, please help get the system info and driver info on the computer https://www.tp-link.com/support/faq/2722/.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:VERY SLOW INTERNET CONNECTION
2020-12-16 07:53:01

@rodmur 

Done that= no change

 I am on Win 10  64 bit

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#5
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Re:VERY SLOW INTERNET CONNECTION
2020-12-17 10:10:45

@Kevin_Z 

Hi Kevin

Did  all that no change. My phone  gets 50 mbps. Tp Link 7

 

It seems to me that the link is seeing Cell phone towers and not the router. Vodacom is a cell phone signal

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#6
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Re:VERY SLOW INTERNET CONNECTION
2020-12-18 12:10:25

@rodmur 

 

Do you mean this Windows 10 64bit computer is connected to the phone hotspot but not to your wireless router? If that is the case, you may disable the phone hotspot first, reconnect to the router Wi-Fi to confirm.

 

BTW, try to remove all the drivers for this WN881ND on your computer first, then reinstall the driver that I sent to you manually to see if it will make a difference.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:VERY SLOW INTERNET CONNECTION
2020-12-18 12:38:54

@Kevin_Z 

Hi Kevin

i caanot disable the phone hot spot. it is cell Phone tower/mast in the nearby shopping centre

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#8
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Re:VERY SLOW INTERNET CONNECTION
2020-12-19 12:35:53

@rodmur 

Hi Kevin

I uninstalled and re instaleld your driver link.

As per attached It now shows the correct ISP Supesonic but same speed !!

 

 

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#9
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Re:VERY SLOW INTERNET CONNECTION
2020-12-21 06:47:10

@rodmur 

 

The tech team was made aware of your issue. They will likely reach out to you via email to continue to troubleshoot your issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#10
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Re:VERY SLOW INTERNET CONNECTION
2021-05-05 15:32:12

@Kevin_Z 

I got the same problem with Tp-link WN881ND Ver2. Very slow connection. I don't know if it's the problem caused by the wifi card or by the pci-express on the main board. I also tried the solutions you mentioned above but the connection is still very slow and unstable. Tried to test with multiple wifi router but still the same. Please help!!

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#11
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