Home Network Community > All Threads > Archer AX11000 - logging
< All Threads

Archer AX11000 - logging

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer AX11000 - logging

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX11000 - logging
Archer AX11000 - logging
2020-12-16 07:58:56
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20200716 rel.84595(4555)

Morning,

 

I have had this router for a while now and it has always performed great, but a recent issue has given me cause to look at the logs, hence spotting this issue.

Issue:

 

  • Time and date stamps in the logs are incorrect
  • e.g. Current Time is 2020-12-16 07:55:35 but logs display something like 2020-07-14 00:00:30 for an event (router reboot) that occurred just 5 minutes ago
  • I have verified that the correct local Time and Date on the router is set correctly, updated via NTP

 

Expected Behaviour:

 

  • Logging on device should be in sync with local set time for all events
  0      
 
  0      
 
#1
Options
7 Reply
Re:Archer AX11000 - logging
2020-12-25 11:53:07

@kwoolley 

 

Hello, from what you've described, it seems that the AX11000 was rebooting during midnight, when the router reboots the system time will show the firmware build time until the router connects to the internet fine.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Archer AX11000 - logging
2020-12-25 17:32:57

@Kevin_Z 

 

Hmm, that is odd.

 

The issue I have described in my other thread has just occurred at 17:19 local time, so not midnight. I will try and send the logs to support.

  0  
  0  
#3
Options
Re:Archer AX11000 - logging
2020-12-25 17:42:49

@Kevin_Z logs are totally empty.

 

kwoolley wrote

@Kevin_Z 

 

Hmm, that is odd.

 

The issue I have described in my other thread has just occurred at 17:19 local time, so not midnight. I will try and send the logs to support.

 

  0  
  0  
#4
Options
Re:Archer AX11000 - logging
2020-12-28 01:29:32

@kwoolley 

 

The router rebooting will clear the system log.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#5
Options
Re:Archer AX11000 - logging
2020-12-28 07:21:52

@Kevin_Z thanks!

 

So the router must be crashing and rebooting itself, because I don't have the option set to automatically reboot with specific cadence.

 

However, logs are completely empty and I'd expect to see some startup messages in the logs?

  0  
  0  
#6
Options
Re:Archer AX11000 - logging
2020-12-28 08:48:27

@kwoolley 

 

Is the internet on the AX11000 working or not? Is there still no log at all?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#7
Options
Re:Archer AX11000 - logging
2020-12-28 09:14:15

@Kevin_Z hi, I detail this in my other thread :-)

  0  
  0  
#8
Options

Information

Helpful: 0

Views: 894

Replies: 7

Related Articles
Archer AX11000 - System Logging
276 0
ARCHER AX11000
491 0
Archer AX11000 One Mesh
1868 1
Archer AX11000 SSH
4733 0
Archer AX11000 dropping connections
4399 0
Archer AX11000 VPN Client
1636 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.