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The Mac addresses on the app are different to those on my child's iPhone and iPad - how do I know which is the device to use for parental controls ?
Hi, as far as I know, there is a Private MAC address on the latest iOS devices, which will dynamically change the MAC address of your iPhone or iPad, you may check this:
https://support.apple.com/en-us/HT211227
If you want to use Parental Controls on the Deco app for the iOS devices, please disable this Private MAC address first, ensure then it display the real MAC address.
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