RE305 unable to connect to internet

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RE305 unable to connect to internet

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RE305 unable to connect to internet
RE305 unable to connect to internet
2020-12-27 12:09:17

I have set up the extender in the house and get full signal. When I connect in home office via ethernet  cable it connects to router but not internet. Only get the power light on in home office not signal. The ethernet cable is fine as when I plug that into laptop I can connect to internet. But I need WiFi in the office. 
Im not that technical but makes no sense. 

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Re:RE305 unable to connect to internet
2020-12-29 08:38:19

@Esmith 

Good day,

Could you please help me check the following information:

1. Did you connect the RE305 via Ethernet cable to the home router, right?

--if yes, did you choose the access point mode on the RE305?

By the way, what Is the model number of your home router?

 

Thank you very much and wait for your reply.

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Re:RE305 unable to connect to internet
2020-12-29 09:04:42

@TP-Link Yes tried to set up access point but didn't work - went through all the steps several times but no signal light.
Numbers on router:

serial EEHOO1+2028002200

MAC:EC-6C-9A-01-DE-D3

I really need this sorted by this weekend.

Thanks

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