X60 losts the connection to other decos (X60 and M5)

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X60 losts the connection to other decos (X60 and M5)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
X60 losts the connection to other decos (X60 and M5)
X60 losts the connection to other decos (X60 and M5)
2021-01-06 20:05:40 - last edited 2021-01-06 20:09:34
Model: Deco X60  
Hardware Version: V1
Firmware Version: Deco X60 1.2.6 and Deco M5 1.5.1

Hello

my Deco X60 network is absolutely unstable. The connection between the individual decos is constantly being lost. At first they lights flashed red. Now I have also hung 3 Deco M5 on the network. Now the Deco X60 no longer flash red, but the connection is still lost (the app says "disconnected from other Decos").

In addition, the network is unstable, the devices (Iphone, notebook, etc.) have WiFi but cannot load pages. If the WLAN is deactivated, the site will load properly.

With the high purchase price I have hoped for more.

The firmware is up to date and I have moved the decos several times or moved them closer. Without success!

What else can be done?

Many thanks from Sitzerland,

Alex

 

disconnected from other Decos:

 

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Re:X60 losts the connection to other decos (X60 and M5)
2021-01-08 03:07:40

@Alex_Supertramp 

Hi,

Thank you very much for your patience.

Please refer to this link to update the beta firmware to see if that helped:

  https://static.tp-link.com/2020/202011/20201110/Deco_X60_V1_1.2.6_Memory.zip

How to update the beta firmware:

https://static.tp-link.com/2020/202012/20201207/Documentation for upgrading Deco system.pdf

 

Thanks a lot and wait for your reply.

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Re:X60 losts the connection to other decos (X60 and M5)
2021-04-09 11:31:05

@TP-Link Hi, i installed your firmware in january and everthing worked great. thanks for that.

yesterday i installed the new tplink firmware with the app, now i got the same problems!

what can i do now? do i realy have to install your firmware from january again?

many thanks from switzerland, alex

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