Deco loses connection to some devices.

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Deco loses connection to some devices.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco loses connection to some devices.
Deco loses connection to some devices.
2021-01-10 08:57:42
Model: Deco M5  
Hardware Version:
Firmware Version: 1.5.1 Build 20201022 Rel. 66804

Hi,

 

Some devices keep getting disconnected from my router.

I checked the logs and searched for both the IP and MAC of one of the devices that keeps getting disconnected.

 

Sat Jan  9 22:09:12 2021 daemon.notice nrd[32206]: wlanifLinkEventsCmnGenerateDisassocEvent: Client 44:23:7C:3B:8E:12 disassociated on APId 255 ChanId 10  ESSId 0  
Sat Jan  9 22:09:12 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Sat Jan  9 22:09:12 2021 daemon.err client_mgmt: client_mac:44-23-7C-3B-8E-12, client_ifname:ath0, client_action:disassociate
Sat Jan  9 22:09:12 2021 daemon.err client_mgmt: client(44-23-7C-3B-8E-12) disassocaite by if(ath0).

What does `wlanifLinkEventsCmnGenerateDisassocEvent` mean? Is there a way this can be resolved or debugged?

P.S.
I've also seen multiple spelling mistakes like `disassocaite` and `measuremrent`
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#1
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4 Reply
Re:Deco loses connection to some devices.
2021-01-11 10:12:41

@kbarendrecht 

Hi, thanks a lot for your feedback.

As for the spelling mistake, would you mind sending me a full log of these spelling mistakes so that later we might need to forward it to the engineers directly

 

As for the unstable connection, could you please help me check the following information:

1. What are the devices that would have an unstable connection?

2. Would turning off the Mesh Technology on these devices help or not

3. How about the dropping frequency of these devices, like multiple times a day?

4. What need you do to recover the connection, rebooting the Deco, or it would re-store automatically

 

Thank you very much and wait for your reply.

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#2
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Re:Deco loses connection to some devices.
2021-01-11 12:45:26

@TP-Link 

 

Spelling mistakes, if you want few more here they are. In red.

 

 

Thu Sep 24 03:39:06 2020 daemon.notice netifd: Network device 'eth1' link is up
Thu Sep 24 03:39:06 2020 daemon.notice conn-indicator: Connectivity changed: FAP.LOST(0x7) -> FAP.LOST(0x4)
Thu Sep 24 03:39:07 2020 daemon.err tipc-server: tipc_config_update
Thu Sep 24 03:39:07 2020 daemon.notice nrd[4967]: Leaving nrd executive program
Thu Sep 24 03:39:07 2020 user.notice smartip: [lan] smartipd handle wifi event:10
Thu Sep 24 03:39:07 2020 user.notice smartip: [lan] AP -> RE
Thu Sep 24 03:39:07 2020 daemon.notice awn[1214]: [awnd_eth_handle_neigh:3941]: Activaing Ethernet backhaul in eth1, disconnect other backhuals.
Thu Sep 24 03:39:08 2020 user.emerg syslog: tp217,505[5838]:
Thu Sep 24 03:39:08 2020 daemon.warn awn[1214]: [_set_backhaul_sta_dev:1739]: cmd:echo 'eth1' > /proc/net/statistics/sta_dev_name
Thu Sep 24 03:39:08 2020 daemon.notice nrd[5928]: Initializing main of nrd executive program
Thu Sep 24 03:39:08 2020 daemon.notice nrd[5928]: Enter loop run

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#3
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Re:Deco loses connection to some devices.
2021-02-02 20:08:30

@TP-Link 

 

Sorry for the late response. 

 

The devices are 2 of the same: Xiaomi Yeelight Smart Filament Bulb. They worked perfectly with the default router from my ISP.

I turned off mesh already, makes no difference.

They seem to disconnect after about 8-12 hours. Possibly on renewing lease? 

To make the lights function again I have to power off the lights and back on. They won't come back otherwise.

 

Best regards,

Kars

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#4
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Re:Deco loses connection to some devices.
2021-02-20 13:29:13

@TP-Link hello? 

 

I've tried everything you said. Also tried giving them a dedicated IP. I know the lights function properly with my ISP's default router. Can this be fixed in your product?

 

Best regards,

Kars

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