Wifi extender

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Wifi extender

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Wifi extender
Wifi extender
2021-01-17 15:16:07 - last edited 2021-01-21 06:56:54
Model: RE200  
Hardware Version: V5
Firmware Version: ?

I have set up the extending fine. All seem to be ok but when I try to connect to the extender from my smartphone I get the below error message

 

help!!

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#1
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Re:Wifi extender-Solution
2021-01-21 06:56:41 - last edited 2021-01-21 06:56:54

@MikeC_.- 

Hi, sorry for the delay.

Please refer to following details to turn off the private address on your smartphone:

iOS14:  Setting -> WLAN -> tap on the blue info icon at the left of the deco Wi-Fi name -> disable the private address feature. 

(Picture refer to https://support.apple.com/en-us/HT211227 )

Android: Settings app -> Network and Internet -> Wi-Fi ->Connect to deco Wi-Fi -> Tap the gear icon next to the current Wi-Fi connection -> Advanced ->  Privacy -> "Use device MAC"

Window 10: Setting -> Network and Internet -> "Wi-Fi" tab -> "Advanced Options." -> "Off" under "Random Hardware Address."  -> Restart your computer. 

(Picture refer to https://it.nmu.edu/docs/disable-random-hardware-address-windows-)

 

Thank you very much and wait for your reply.

 

 

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#2
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Re:Wifi extender-Solution
2021-01-21 06:56:41 - last edited 2021-01-21 06:56:54

@MikeC_.- 

Hi, sorry for the delay.

Please refer to following details to turn off the private address on your smartphone:

iOS14:  Setting -> WLAN -> tap on the blue info icon at the left of the deco Wi-Fi name -> disable the private address feature. 

(Picture refer to https://support.apple.com/en-us/HT211227 )

Android: Settings app -> Network and Internet -> Wi-Fi ->Connect to deco Wi-Fi -> Tap the gear icon next to the current Wi-Fi connection -> Advanced ->  Privacy -> "Use device MAC"

Window 10: Setting -> Network and Internet -> "Wi-Fi" tab -> "Advanced Options." -> "Off" under "Random Hardware Address."  -> Restart your computer. 

(Picture refer to https://it.nmu.edu/docs/disable-random-hardware-address-windows-)

 

Thank you very much and wait for your reply.

 

 

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#2
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