Frequent Disconnects

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Frequent Disconnects

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Frequent Disconnects
Frequent Disconnects
2021-01-25 13:15:52 - last edited 2021-01-28 15:29:14
Model: Archer TX50E  
Hardware Version:
Firmware Version:

So I keep getting random disconnects, it occurs at very random times and also while I'm gaming so it's very frustrating.
I had tried going into Settings>Network&Internet and troubleshooting when I get this random disconnect and I keep getting the same message which is something like:
Fixed problems with wireless adaper or access point

^But it doesn't fix anything and I still get disconnects after it "fixes" it.
Please help.

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#1
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1 Accepted Solution
Re:Frequent Disconnects-Solution
2021-01-26 08:12:55 - last edited 2021-01-28 15:29:14

@Brian2231 

 

Hello, thanks for reporting the issue to the community.


Is the computer a Windows 10? You can try this latest driver and see if it helps:
https://downloadcenter.intel.com/download/30112/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters

 

Please remove all the drivers for this adapter on the computer, install the above driver manually: https://www.tp-link.com/support/faq/920/.

 

BTW, what is the model number of the wireless router? You may run a Wi-Fi analyzer on the PC to verify which channel is busy and which is clear for the 5G network, then choose a clear channel on the router, change the 5G channel width to 40MHz, then reboot both the router and the PC to confirm.


If possible, try this adapter on another computer and confirm if the issue persists.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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3 Reply
Re:Frequent Disconnects-Solution
2021-01-26 08:12:55 - last edited 2021-01-28 15:29:14

@Brian2231 

 

Hello, thanks for reporting the issue to the community.


Is the computer a Windows 10? You can try this latest driver and see if it helps:
https://downloadcenter.intel.com/download/30112/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters

 

Please remove all the drivers for this adapter on the computer, install the above driver manually: https://www.tp-link.com/support/faq/920/.

 

BTW, what is the model number of the wireless router? You may run a Wi-Fi analyzer on the PC to verify which channel is busy and which is clear for the 5G network, then choose a clear channel on the router, change the 5G channel width to 40MHz, then reboot both the router and the PC to confirm.


If possible, try this adapter on another computer and confirm if the issue persists.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Frequent Disconnects
2021-01-28 15:29:10

@Kevin_Z So I actually installed that Intel driver that you linked and for the past 2 days I've had no disconnects apart from when I restarted the router.

Thank you, hopefully it stopped for good.

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#3
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Re:Frequent Disconnects
2021-01-29 01:03:19

@Brian2231 

 

Thank you very much for the valued update, it's glad to know the issue was figured out by replacing with the new Intel driver.

 

You can enjoy the internet. 

 

If you need any further help, do not hesitate to contact us. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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