Home Network Community > All Threads > TP Deco M4 frequently disconnecting from the ISP router.
< All Threads

TP Deco M4 frequently disconnecting from the ISP router.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TP Deco M4 frequently disconnecting from the ISP router.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP Deco M4 frequently disconnecting from the ISP router.
TP Deco M4 frequently disconnecting from the ISP router.
2021-01-28 04:42:40
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.4.3

For the past week the main deco unit 2-5 times a day randomly disconnects from the ISP router.

This causes all three hubs to lose connection. The connection doesn't restore until the main deco unit is power cycled. 

 

I have tried the following:

 

Swapped the Main Deco with another.

Swapped the Power Cable.

Swapped the Ethernet Cable.

Connected to another port. 

Updated the firmware from the Deco app. 

 

After all these steps the device still disconnects when under any steady load of data transfer. 

I noticed from the Web Interface as well that the device shows to always be running at 100% CPU.

 

I have attached an error log for tonight when the last error occurred. 

 

Devices connected directly to the ISP router (At&t UVerse Fiver) continue to function as normal during these events. 

 

Please help me identify what's causing these crashes, and how I can prevent them. 

 

Wed Jan 27 22:38:42 2021 user.emerg syslog: tp279,504[5472]:
Wed Jan 27 22:38:45 2021 user.emerg syslog: tp217,504[5435]:
Wed Jan 27 22:38:46 2021 daemon.emerg procd: generate key: 1825 1024
Wed Jan 27 22:38:48 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Wed Jan 27 22:38:48 2021 daemon.err client_mgmt: client_mac:72-FF-7B-04-4B-1E, client_ifname:ath02, client_action:associate
Wed Jan 27 22:38:48 2021 daemon.err client_mgmt: client(72-FF-7B-04-4B-1E) assocaite by if(ath02).
Wed Jan 27 22:38:50 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Wed Jan 27 22:38:50 2021 daemon.err client_mgmt: client_mac:72-FF-7B-03-FC-4E, client_ifname:ath02, client_action:associate
Wed Jan 27 22:38:50 2021 daemon.err client_mgmt: client(72-FF-7B-03-FC-4E) assocaite by if(ath02).
Wed Jan 27 22:38:53 2021 user.emerg syslog: tp217,505[6492]:
Wed Jan 27 22:38:54 2021 daemon.err conn-indicator: [update_devlist] Failed to parse /tmp/sync-server/mesh_dev_list: Resource temporarily unavailable
Wed Jan 27 22:38:55 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.101
Wed Jan 27 22:38:55 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.101
Wed Jan 27 22:38:55 2021 daemon.err udhcpd[5325]: clear ip c0a84465
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.102
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: clear ip c0a84466
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.102
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.102
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: clear ip c0a84466
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: Found static lease: c0a84466
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.102
Wed Jan 27 22:38:56 2021 daemon.err udhcpd[5325]: clear ip c0a84466
Wed Jan 27 22:38:56 2021 user.emerg syslog: tp217,504[6492]:
Wed Jan 27 22:38:56 2021 daemon.emerg procd: loading basic_security
Wed Jan 27 22:38:57 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.103
Wed Jan 27 22:38:57 2021 daemon.err udhcpd[5325]: clear ip c0a84467
Wed Jan 27 22:38:57 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.103
Wed Jan 27 22:38:57 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.103
Wed Jan 27 22:38:57 2021 daemon.err udhcpd[5325]: clear ip c0a84467
Wed Jan 27 22:38:58 2021 daemon.err udhcpd[5325]: Found static lease: c0a84467
Wed Jan 27 22:38:58 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.103
Wed Jan 27 22:38:58 2021 daemon.err udhcpd[5325]: clear ip c0a84467
Wed Jan 27 22:38:58 2021 daemon.err udhcpd[5325]: Found static lease: c0a84467
Wed Jan 27 22:38:58 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.103
Wed Jan 27 22:38:59 2021 daemon.err udhcpd[5325]: Found static lease: c0a84467
Wed Jan 27 22:38:59 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.103
Wed Jan 27 22:38:59 2021 daemon.err udhcpd[5325]: 192.168.68.104 belongs to someone, reserving it for 3600 seconds
Wed Jan 27 22:38:59 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.105
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: Found static lease: c0a84467
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.103
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: clear ip c0a84467
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: Found static lease: c0a84467
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.103
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: clear ip c0a84467
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.105
Wed Jan 27 22:39:00 2021 daemon.err udhcpd[5325]: clear ip c0a84469
Wed Jan 27 22:39:04 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.106
Wed Jan 27 22:39:04 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.106
Wed Jan 27 22:39:04 2021 daemon.err udhcpd[5325]: clear ip c0a8446a
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: client_mac:72-FF-7B-03-FC-4F, client_ifname:ath12, client_action:associate
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: client(72-FF-7B-03-FC-4F) assocaite by if(ath12).
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: client_mac:2C-D9-74-B8-27-5E, client_ifname:ath1, client_action:associate
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: client(2C-D9-74-B8-27-5E) assocaite by if(ath1).
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: client_mac:72-FF-7B-04-4B-1F, client_ifname:ath12, client_action:associate
Wed Jan 27 22:39:04 2021 daemon.err client_mgmt: client(72-FF-7B-04-4B-1F) assocaite by if(ath12).
Wed Jan 27 22:39:07 2021 daemon.emerg procd: conntrack v1.4.2 (conntrack-tools): connection tracking table has been emptied.
Wed Jan 27 22:39:07 2021 user.emerg syslog: tp219,606[6714]:
Wed Jan 27 22:39:07 2021 user.emerg syslog: tp219,504[6714]:
Wed Jan 27 22:39:08 2021 user.emerg syslog: tp279,508[7310]:
Wed Jan 27 22:39:08 2021 user.emerg syslog: tp211,501[7272]:
Wed Jan 27 22:39:10 2021 user.emerg syslog: tp211,501[7272]:
Wed Jan 27 22:39:13 2021 user.emerg syslog: tp211,51[7272]:
Wed Jan 27 22:39:13 2021 user.emerg syslog: tp211,502[7272]:
Wed Jan 27 22:39:13 2021 user.emerg syslog: tp211,1[7272]:
Wed Jan 27 22:39:14 2021 daemon.emerg procd: Normal env generate
Wed Jan 27 22:39:14 2021 daemon.emerg procd: /etc/rc.common: eval: line 1: __network_device: not found
Wed Jan 27 22:39:14 2021 daemon.emerg procd: /etc/rc.common: eval: line 1: __network_device: not found
Wed Jan 27 22:39:14 2021 daemon.emerg procd: /etc/rc.common: eval: line 1: __network_device: not found
Wed Jan 27 22:39:15 2021 daemon.emerg procd: iptables v1.4.21: invalid port/service `--to-destination' specified
Wed Jan 27 22:39:15 2021 daemon.emerg procd: Try `iptables -h' or 'iptables --help' for more information.
Wed Jan 27 22:39:16 2021 daemon.emerg procd: host ip address is null.
Wed Jan 27 22:39:16 2021 user.emerg syslog: tp211,21[7272]: FTP
Wed Jan 27 22:39:16 2021 user.emerg syslog: tp211,21[7272]: TFTP
Wed Jan 27 22:39:16 2021 user.emerg syslog: tp211,21[7272]: H323
Wed Jan 27 22:39:17 2021 user.emerg syslog: tp211,21[7272]: RTSP
Wed Jan 27 22:39:17 2021 user.emerg syslog: tp211,21[7272]: SIP
Wed Jan 27 22:39:17 2021 user.emerg syslog: tp211,21[7272]: PPTP
Wed Jan 27 22:39:17 2021 user.emerg syslog: tp211,21[7272]: L2TP
Wed Jan 27 22:39:17 2021 user.emerg syslog: tp211,21[7272]: IPSEC
Wed Jan 27 22:39:17 2021 daemon.emerg procd: Sorry, rule does not exist.
Wed Jan 27 22:39:17 2021 daemon.emerg procd: Sorry, rule does not exist.
Wed Jan 27 22:39:18 2021 daemon.emerg procd: iptables: No chain/target/match by that name.
Wed Jan 27 22:39:18 2021 daemon.emerg procd: iptables: No chain/target/match by that name.
Wed Jan 27 22:39:24 2021 daemon.emerg procd: killall: leds_set_nightmode: no process killed
Wed Jan 27 22:39:29 2021 cron.err crond[5225]: time disparity of 189546 minutes detected
Wed Jan 27 22:39:36 2021 user.emerg syslog: tp269,504[8880]:
Wed Jan 27 22:39:41 2021 daemon.emerg procd: (notice) ndppd (NDP Proxy Daemon) version 0.2.4
Wed Jan 27 22:39:41 2021 daemon.emerg procd: (notice) Using configuration file '/var/etc/ndppd.conf'
Wed Jan 27 22:39:41 2021 daemon.emerg procd: (error) Failed to load configuration file '/var/etc/ndppd.conf'
Wed Jan 27 22:39:42 2021 daemon.emerg procd: iptables: No chain/target/match by that name.
Wed Jan 27 22:39:42 2021 daemon.emerg procd: iptables: No chain/target/match by that name.
Wed Jan 27 22:40:00 2021 daemon.emerg procd: sh: north-america.pool.ntp.org: unknown operand
Wed Jan 27 22:40:09 2021 user.emerg syslog: tp229,503[9713]:
Wed Jan 27 22:40:09 2021 user.emerg syslog: tp229,505[9713]:
Wed Jan 27 22:40:14 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:14 2021 user.emerg syslog: tp229,502[9713]:
Wed Jan 27 22:40:14 2021 user.emerg syslog: tp229,504[9713]:
Wed Jan 27 22:40:19 2021 daemon.emerg procd: 
Wed Jan 27 22:40:19 2021 daemon.emerg procd:  SSDK Init OK!
Wed Jan 27 22:40:19 2021 daemon.emerg procd: operate done.
Wed Jan 27 22:40:19 2021 daemon.emerg procd: 
Wed Jan 27 22:40:23 2021 daemon.emerg procd: 
Wed Jan 27 22:40:23 2021 daemon.emerg procd:  SSDK Init OK!
Wed Jan 27 22:40:23 2021 daemon.emerg procd: operate done.
Wed Jan 27 22:40:23 2021 daemon.emerg procd: 
Wed Jan 27 22:40:23 2021 daemon.emerg procd: sh: 0: unknown operand
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd:  SSDK Init OK!
Wed Jan 27 22:40:24 2021 daemon.emerg procd: operate done.
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd:  SSDK Init OK!
Wed Jan 27 22:40:24 2021 daemon.emerg procd: operate done.
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd:  SSDK Init OK!
Wed Jan 27 22:40:24 2021 daemon.emerg procd: operate done.
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd:  SSDK Init OK!
Wed Jan 27 22:40:24 2021 daemon.emerg procd: operate done.
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:24 2021 daemon.emerg procd:  SSDK Init OK!
Wed Jan 27 22:40:24 2021 daemon.emerg procd: operate done.
Wed Jan 27 22:40:24 2021 daemon.emerg procd: 
Wed Jan 27 22:40:25 2021 daemon.emerg procd: ERROR[init_handler 94] bluetooth and default_network all close now exit
Wed Jan 27 22:40:29 2021 daemon.emerg procd: RTNETLINK answers: Cannot assign requested address
Wed Jan 27 22:40:30 2021 daemon.emerg procd: loading ipv6_firewall
Wed Jan 27 22:40:30 2021 user.emerg syslog: tp289,502[10945]:
Wed Jan 27 22:40:30 2021 user.emerg syslog: tp289,504[10945]:
Wed Jan 27 22:40:32 2021 user.err IMPROXY: ERROR[imp_group_print@409]: 
interface br-lan:192.168.68.1

Wed Jan 27 22:40:32 2021 user.err IMPROXY: ERROR[imp_group_print@414]: group 239.255.255.250 exclude mode
Wed Jan 27 22:40:32 2021 user.err IMPROXY: ERROR[imp_group_print@416]:     group time 260
Wed Jan 27 22:40:32 2021 user.err IMPROXY: ERROR[imp_group_print@417]:     version: 3
Wed Jan 27 22:40:34 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:34 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:34 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:34 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:34 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:34 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:34 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:35 2021 daemon.emerg procd: uci: Entry not found
Wed Jan 27 22:40:36 2021 daemon.emerg procd: loading qos
Wed Jan 27 22:40:36 2021 user.emerg syslog: tp259,503[11228]:
Wed Jan 27 22:40:36 2021 user.emerg syslog: tp259,504[11228]:
Wed Jan 27 22:41:25 2021 daemon.err client_mgmt: client(2C-D9-74-B8-27-5E) not found in arp table disconnect_counter=0
Wed Jan 27 22:41:45 2021 daemon.err client_mgmt: client(2C-D9-74-B8-27-5E) not found in arp table disconnect_counter=1
Wed Jan 27 22:42:04 2021 daemon.err client_mgmt: client(2C-D9-74-B8-27-5E) not found in arp table disconnect_counter=2
Wed Jan 27 22:46:34 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:46:56 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:47:18 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:47:19 2021 user.err IMPROXY: ERROR[imp_group_print@409]: 
interface br-lan:192.168.68.1

Wed Jan 27 22:47:19 2021 user.err IMPROXY: ERROR[imp_group_print@414]: group 239.255.255.250 exclude mode
Wed Jan 27 22:47:19 2021 user.err IMPROXY: ERROR[imp_group_print@416]:     group time 260
Wed Jan 27 22:47:19 2021 user.err IMPROXY: ERROR[imp_group_print@417]:     version: 3
Wed Jan 27 22:48:49 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:50:19 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:52:16 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:53:01 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:53:17 2021 daemon.err udhcpd[5325]: Sending OFFER of 192.168.68.107
Wed Jan 27 22:53:17 2021 daemon.err udhcpd[5325]: Sending ACK to 192.168.68.107
Wed Jan 27 22:53:17 2021 daemon.err udhcpd[5325]: clear ip c0a8446b
Wed Jan 27 22:54:11 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:54:56 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:55:44 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:56:32 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:56:54 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:59:12 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 22:59:59 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:00:21 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:01:09 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:01:31 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:02:41 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:03:30 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:05:04 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:06:09 2021 user.emerg syslog: tp215,22[9915]:
Wed Jan 27 23:06:12 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:06:12 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:06:17 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:06:29 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:06:29 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:06:30 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:06:30 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:07:54 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:08:07 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:08:07 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:08:19 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:09:01 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:09:01 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:09:04 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:09:04 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:09:31 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:09:56 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:10:21 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:10:47 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:11:03 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:11:03 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:11:13 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:11:13 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:11:15 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:12:27 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:13:39 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:14:04 2021 daemon.err nrd[4455]: send ioctl failed
Wed Jan 27 23:15:13 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:15:13 2021 daemon.err uhttpd[6701]: 
Wed Jan 27 23:15:24 2021 daemon.err uhttpd[6701]: ath22     no frequency information.
Wed Jan 27 23:15:24 2021 daemon.err uhttpd[6701]: 
 


 

 

  0      
 
  0      
 
#1
Options
2 Reply
Re:TP Deco M4 frequently disconnecting from the ISP router.
2021-01-29 10:25:30

@Scyfang 

Hi, we would like to forward your case to the senior engineers for further assistance.

At the same time, could you please help me check the following information:

  1. May I know the model number of At&t UVerse Fiver modem?
  2. Would the main Deco turn red when it is offline?
  3. How about the dropping frequency of the Deco, like several times a day?
  4. May I know the internet connection type on the Deco, dynamic IP?

Thank you very much and wait for your reply.

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
  0  
  0  
#2
Options
Re:TP Deco M4 frequently disconnecting from the ISP router.
2021-01-29 14:39:10

@TP-Link 

 

  1. May I know the model number of At&t UVerse Fiver modem? Model Number    BGW210-700
  2. Would the main Deco turn red when it is offline? Correct the light on the Main unit goes red. The other units remain white sometimes but the app shows all devices as no internet.
  3. How about the dropping frequency of the Deco, like several times a day? So from additional tested it's not as randomly as I am lead to believe. It appears to be bandwidth related. Anytime I have over around 50mb/s going through the network (so multiple downloads from seperate devices, or in the most reoccuring senarior streaming a video feed from one device to another) The main hub would just crash out / disconnect to no internet. Any device connected directly to the ISP router in unimpacted. Also the Main Deco never reconnects until being restarted. 
  4. May I know the internet connection type on the Deco, dynamic IP? Yes it is currently set to dynamic IP.
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 2648

Replies: 2

Related Articles
Deco M4 Frequently Rebooting
1240 0
TP Deco M5 frequently disconnecting from the ISP router
465 0
ISP and frequently disconnecting
755 0
Speed Drop issue with Deco M4 R
3674 0
Deco M4 disconnecting
868 1
Deco M4 WiFi keeps disconnecting intermittently
17327 5
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.