Chromecast not working when turn on 2,4 Ghz and 5Ghz

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Chromecast not working when turn on 2,4 Ghz and 5Ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Chromecast not working when turn on 2,4 Ghz and 5Ghz
Chromecast not working when turn on 2,4 Ghz and 5Ghz
2021-01-29 07:43:49
Model: Deco M4  
Hardware Version:
Firmware Version: 1.4.3

Hello,

 

When I have turn on Wifi 2,4 GHz and 5GHz my chromecast is not working and I do not see the cast on my mobile. When I turn off 5GHz it is working good!

 

 

Can anyone help me why this is?

 

Best regards,

Michel 

 

 

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Re:Chromecast not working when turn on 2,4 Ghz and 5Ghz
2021-01-29 09:02:37

@michelvandewiel 

Hi,

Have you checked on the 5ghz is enabled, which wireless band is on the Chromecast as well as your mobile devices, like all on 5ghz, one on 2.4ghz and one on 5ghz?

Would turning off the fast roaming, beam forming on the Deco  APP, as well as the Mesh technology on the Chromecast make any difference?

Thank you very much and wait for your reply.

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