@Damiano_82 

Hey

Im guessing you are using this with a modem and not direct to telephone socket?  

Have you got it connected to the LAN/WAN port below?   its sometimes hard to spot as its coloured the same as the other 3.  

Also can you log into the VR600?  what does it say there? any screenshots would help

@Philbert 

Hi, I'm not using a modem, because this model has a modem integrated . I log into 192.168.1.1 .I have tried to connect the wire directly to the phone when the router told me: check you cable, no connection.. and the phone is working.

So I think that the possible option cuold be

Provider : phone signal on but not ADSL

Router: socket malfuctioning / software / firmare issue

Do you think that any of this are possible?
 

@Damiano_82 

Hey

Would you mind posting a screenshot of the router interface page for the ADSL connection / modem page?   Let me see what is happening, should look like this.. i have the same router.

Also did this work previously with the older ISP router?  

Ive seen routers fail but never seen one report no cable connected, could be ADSL is not live.. are you going from the RJ11 on the router (small telephone socket) to the Splitter then into the wall?  or does your wall have a splitter built into it? 

Any pics you have would help..   who is your ISP?

@Damiano_82 

Ah happy days, glad you got sorted!