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ARCHER C6 disconnecting from the internet.

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ARCHER C6 disconnecting from the internet.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
ARCHER C6 disconnecting from the internet.
ARCHER C6 disconnecting from the internet.
2021-02-04 12:10:03
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.3.6 Build 20200902 rel.65591(4555)

Hello Internet, I have an Archer c6 (v2 EU) running the latest firmware 1.3.6. The internet connectivity LED shows red every 2-3 minutes. When it is green, upload speeds are almost zero. I initially argued with my ISP (Railwire). They eventually told me to connect the modem with PC using a dial-up connection directly, and my wonder (and shame) the internet works just fine. So ISP isn't at fault here. The only flaw is the router. I had done a factory reset, changed the cables, did everything I possibly can. I don't even have a spare router, and I'm stuck with no wifi around the house. Please help me out.

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4 Reply
Re:ARCHER C6 disconnecting from the internet.
2021-02-04 12:39:57

@datahungrypersn 

 

Try the beta FW from that thread's recommended solution. If it doesn't get better you can always revert back to the current one.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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Re:ARCHER C6 disconnecting from the internet.
2021-02-04 12:42:03

@datahungrypersn 

 

Who is your ISP, please? Is it PPPoE connection on the C6? Ensure you type in the internet parameters like username and password correct on the C6 WAN.

 

You can try this latest beta firmware here: 

https://community.tp-link.com/en/home/forum/topic/207232

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:ARCHER C6 disconnecting from the internet.
2021-02-04 12:47:22

@Ivaylo Thanks, will try that solution.

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#4
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Re:ARCHER C6 disconnecting from the internet.
2021-02-04 12:48:38

@Kevin_Z Hello Kevin. My ISP is Railwire, the username and password are correct. Also, the connection type is PPPoE on the C6. Haven't yet tried the beta software yet, but I will.

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Replies: 4

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