Firmware Issues after upgrade

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Firmware Issues after upgrade

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Firmware Issues after upgrade
Firmware Issues after upgrade
2021-02-08 21:44:42
Model: Archer C60  
Hardware Version: V2
Firmware Version: 2.1.1 Build 20180614 rel.39274

Good day,

 

I've purchased 3 x Archers C60 routers in the UAE. After I relocated to South Africa I managed to log a successfull support call with a local TP Link Support person after I had some issues to save the Certificates of VPN connections. After each reboot I had to recreate certificates and distribute them to all clients.

 

At that stage a new Beta Firmware upgrade was shared by the support person that resolved the Certificate issues. However I then noticed that I can't access the Virtual Servers option anymore. The moment I click on the option I just see a little wheel that keep on tunring. I've left it for hours without any luck.

 

After I tried to contact the same TP Link Support Person to report the issue I just don;t receive any feedback on my emails. Can someone please assist as I need the Port Forwarding / Virtual Server to work.

 

 

 

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Re:Firmware Issues after upgrade
2021-02-08 21:51:22
This is the Support Email address that I used before where I received the Firmware Update From. However no response after that. support.sa@tp-link.com
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#2
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Re:Firmware Issues after upgrade
2021-02-09 00:00:57

@AndreMostert 

 

Have you tried to hard reset (Method 1) the device and re-configure from scratch to see if that will resolve the peroblem ?

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