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Issues after firmware upgrade

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Issues after firmware upgrade

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Issues after firmware upgrade
Issues after firmware upgrade
2023-09-13 13:14:13 - last edited 2023-09-15 12:00:37
Tags: #Firmware Update #Internet connection drops
Model: Archer C80  
Hardware Version: V1
Firmware Version: 1.13.2 Build 230824 Rel.74702n(5553)

Af ther firmware upgrade to 1.13.2 Build 230824 Rel.74702n(5553), Internet connection started flapping and then comes back online automatically, it started happening after this firmware update, other router with same ISP is working fine, looks line there is some issue with the update and it happens 4 to 5 times in a day, anyone facing the same issue??

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Re:Issues after firmware upgrade
2023-09-14 03:13:35

  @TPRouterUser 

 

Hi, thank you very much for posting on TP-Link Community.

1. Who is your ISP please? The C80 router is connected to the ISP modem directly, right? When the router loses internet access, please connect a computer to your ISP modem directly to see if ISP modem still works fine.

2. When the issue happens, do you notice the Internet LED on the C80 router turns red? or are you able to check the Internet Status on its web interface before it comes back online again?

3. Please save a system log file after the issue happens without rebooting the router, also record the time of the issue.

4. How many client devices are usually connected to the C80 router? and what are they?

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Tags

Firmware Update
Internet connection drops
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