Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > Archer A7 [no internet access] and [Wan cable is unplugged]

< All Threads

Archer A7 [no internet access] and [Wan cable is unplugged]

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer A7 [no internet access] and [Wan cable is unplugged]

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Sa6ster

2021-02-10 07:52:55 - last edited 2021-03-18 05:42:27

Posts: 8

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2020-10-19

Archer A7 [no internet access] and [Wan cable is unplugged]

2021-02-10 07:52:55 - last edited 2021-03-18 05:42:27

Model: Archer A7

Hardware Version: V5

Firmware Version: 1.1.0 Build 20201120 rel.50399(4555)

Hi,

I am getting random [no internet access] and [Wan cable is unplugged] on my Archer A7.

The funny part is that on the wifi I do not have any Internet, but on cable my IPTV (with Setbox) keeps running (I can change chanels and ec, it is not just buffered).

This fixes by either restarting the rooter or just unplug/plug of the WAN cable.

I have enabled auto restart every night in order to minimize the impact (so that if I am away for a few days- it will eventually start working).

In logs I see that the router gets 0.0.0.0:

2021-02-10 08:51:14 dhcpc[12964]: <6> 210051 send discover with ip 0.0.0.0 and flags 8000

Is there any firmware that resolves that?

1 Accepted Solution

Sa6ster

LV1

2021-03-17 07:35:54 - last edited 2021-03-18 05:42:27

Posts: 8

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2020-10-19

Re:Archer A7 [no internet access] and [Wan cable is unplugged]-Solution

2021-03-17 07:35:54 - last edited 2021-03-18 05:42:27

Hi, I am using firmware version: 1.1.0 Build 20201120 rel.50399(4555) I have disabled the every day auto-restart and since then - I do not have any issues with the "WAN cable is unpludgged"

Recommended Solution

3 Reply

Sa6ster

LV1

2021-02-11 06:25:32

Posts: 8

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2020-10-19

Re:Archer A7 [no internet access] and [Wan cable is unplugged]

2021-02-11 06:25:32

Today the same issue.

However the logs are full of dhcp server requests from my internal network and i can not see any other events.

My guess is that the internet goes away at 5 in the morning when i have scheduled reboot

Interesting is that the iptv setbox, running on cable on a bridged port works.. so the issue is woth the router itself.

There is no ping 6o the default gateway, to 8.8.8.8 or to the isp DNS

Kevin_Z

2021-03-17 06:30:52

Posts: 21755

Helpful: 5136

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:Archer A7 [no internet access] and [Wan cable is unplugged]

2021-03-17 06:30:52

@Sa6ster

Just wondering if the issue is fixed by upgrading the router firmware or not? You can find the latest firmware on the TP-Link official website:

https://www.tp-link.com/support/download/archer-a7/#Firmware

Who is your ISP? Please check and ensure you have a stable connection by connecting the ISP modem directly to the PC.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Sa6ster

LV1

2021-03-17 07:35:54 - last edited 2021-03-18 05:42:27

Posts: 8

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2020-10-19

Re:Archer A7 [no internet access] and [Wan cable is unplugged]-Solution

2021-03-17 07:35:54 - last edited 2021-03-18 05:42:27

Hi, I am using firmware version: 1.1.0 Build 20201120 rel.50399(4555) I have disabled the every day auto-restart and since then - I do not have any issues with the "WAN cable is unpludgged"

Information

Helpful: 0

Replies: 3

Archer A7 [no internet access] and [Wan cable is unplugged]

Archer A7 [no internet access] and [Wan cable is unplugged]

Information

Voters 0

Tags