RE350 and RE450 reject WiFi connections randomly

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RE350 and RE450 reject WiFi connections randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE350 and RE450 reject WiFi connections randomly
RE350 and RE450 reject WiFi connections randomly
2021-02-10 10:59:15 - last edited 2024-07-15 03:17:54
Model: RE350  
Hardware Version:
Firmware Version:

Good day,

 

 

My home network is set up as follows:

 

ISP modem -> wired connection to RE350 set to "access point mode" -> RE450 set to "range extender". DHCP is set to "disabled" on both devices because the ISP modem is set to be the DHCP.

 

The RE450 randomly rejects wifi connections. Rebooting sometimes helps, but not always. Even though the password is correct, some devices cannot connect, the error message simply states that connection is not permitted or is rejected. To complicate matters - this does not happen to the same devices each time: sometimes everything works well.

 

Right now, the issue appears to affect only the 2.4 band.

 

I am on the latest firmware.

 

Any ideas?

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Re:RE350 and RE450 reject WiFi connections randomly
2021-02-24 08:51:55 - last edited 2024-07-15 03:17:48

@HowardBannister 

Hi,

Have you tried to use the default DHCP settings on RE350 and RE450:  DHCP server settings auto?

If possible, please also change the wireless channel on the RE350, such as channel 11 for 2.4ghz, channel 40 for 5ghz;

Thank you very much.

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