Sometime the system not able to detect the TP-Link Archer TX50E - AX3000

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Sometime the system not able to detect the TP-Link Archer TX50E - AX3000

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-02-12 14:55:36 - last edited 2023-05-08 08:07:06
Model: Adapter  
Hardware Version:
Firmware Version:

Update 8 May 2023

 

Recently my i replaced with the PSU, after I replaced I have found my Network Card was working perfectly fine.

 

Anyone encountered this issue may try to replace the PSU

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How to fix the windows 10 sometime not able to detect the TP-Link Archer TX50E - AX3000 (PCI-E).

 

PC Spec

Motherboard:  Gigabyte AORUS B450 ELITE

BIOS Version: F51

OS: Windows 10 Home (Build version: 20H2)

Network card: TP-Link Archer TX50E - AX3000

 

The following picture is my problem i always encountered.

 

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10 Reply
Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 01:59:46

@JohnChong978 Could you fix it?

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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 02:03:13

@Allistter No I ask for replacement from TP-Link, waiting them to send me back the new unit

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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 02:09:04 - last edited 2021-04-10 02:09:39

I have the same product and the same problem. The bluetooth works but the wifi driver doesn't.

 

Win 10 20H2

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#4
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 02:11:11

@Allistter Ask replacement from TP Link

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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-06-21 08:18:36 - last edited 2021-06-21 08:19:40

@JohnChong978  Hello, 

Thank you for your valuable feedback, in the recent post you mentioned   '  I had been request for replacement 2 times, but also the same ' .

To narrow down the cause, it is recommended to test the TX3000E with a computer using a different motherboard. 

Intel released a driver in June 2021, you could try the latest driver  ( 22.50.1 for now) and see if that helps with the issue:
https://downloadcenter.intel.com/product/189347/-Wi-Fi-6-AX200

 

If this adapter works fine with a different computer,  it is recommended to contact our local support and see they have any further suggestion for your case: 

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

Your understanding is much appreciated. 

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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-06-21 08:26:22

@Solla-topee 

I already sent the motherboard to the seller ask him to help me to check, but the seller tested my motherboard all working fine, but the pcie network adapter not working, a bit of weird. I have been contact to the Tp link support, they do provided the method to me but none of the method is working

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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-06-21 08:36:48 - last edited 2021-06-21 08:37:19

@JohnChong978  Hello, 

Thank you for your reply,  as you have requested replacement 2 times, another replacement may not help, I doubt it could be the issue with certain computer or motherboard. If you got another computer to test, please also give it a try.

As users have to follow the local RMA policy, you could let local support know and see if they have any solution or better suggestion on your RMA case.

 

 

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#9
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-12-10 16:56:59

@JohnChong978 

This might be late for you, but it might be helpful for other people. I bought the same product and had the exact same problem.

Apparently, the problem occurs with the official tp-link driver, since for some reason it is in German and generates some kind of conflict with the operating system (in my case, it is in Spanish)
 

It happened to me that it did not recognize the device and when it worked, when restarting or shutting down the computer, it returned to the same thing that it did not recognize it.

The solution I found was to completely remove the driver and install the generic driver that Intel has for the Wi-Fi 6 protocol.
 

I hope that tp-link puts a little more effort in its drivers, since on the page it only offers a driver to download, it does not allow you to download previous versions, the driver that I downloaded said it was in English, but when installing the menu It was a mixture of Spanish, German and English.

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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-12-11 00:57:06

@Rhedemon Hi could you pleased provide a detailed guideline to install the generic driver?

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#11
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-12-11 10:32:33

@JohnChong978 This driver works for me

https://www.intel.com/content/www/us/en/products/sku/189347/intel-wifi-6-ax200-gig/downloads.html

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