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Deco M5 keeps on dropping out

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Deco M5 keeps on dropping out

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 keeps on dropping out
Deco M5 keeps on dropping out
2021-03-01 16:11:51
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.5.1 Build 20201022 Ref. 66804

One of the wireless connected Deco5M keeps on dropping out, not having this problem with the Deco 5M connected to the Router or the other wireless connected M5 unit.  The Deco 5M that keeps on dropping out, unit light remains green but loses internet, my Mac then goes and automatically join the Router's network which is a weaker signal.

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4 Reply
Re:Deco M5 keeps on dropping out
2021-03-02 03:01:57

@Jubilado 

Hi，

Have you tried to change the location of these two satellite Deco unis to see if it is always the same Deco that caused the issue?

Recently, there is a new firmware version for Deco M5 1.5.3, and have you tried to update to the latest firmware to have a look?

Thank you very much and wait for your reply.

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#2
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Re:Deco M5 keeps on dropping out
2021-03-02 14:57:05

@Jubilado got it figured out, wi-fi interference, issue resolved!  Thanks for getting back to me!

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#3
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Re:Deco M5 keeps on dropping out
2021-03-22 03:31:11

@Jubilado how did you fix this

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#4
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Re:Deco M5 keeps on dropping out
2021-03-22 20:06:08
Merged the two networks (apple extreme, Deco M5) into one (Deco5), looks like there was interference or an auto select feature that kicked in when Deco M5 signal was unstable, I'm guessing here, don't know why this was happening, bottom line though, issue resolved :-)
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Views: 1646

Replies: 4

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