WiFi Gets Disconnected and doesn't show up in Device WiFi List

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WiFi Gets Disconnected and doesn't show up in Device WiFi List

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WiFi Gets Disconnected and doesn't show up in Device WiFi List
WiFi Gets Disconnected and doesn't show up in Device WiFi List
2021-03-19 15:16:03
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.3.6. Build 20200902 rel.65591

WiFi Devices (TV,Computer,Phone) gets disconnected from the Router automatically and the SSID of my WiFi doesn't show up in the Device's WiFi Scan List.When I check the Router it's all 4 LEDs are on(Power,5GHz,2.4GHz,WAN port) but when I press the button to switch off WiFi Radio on my Router it seems like the Router has Hanged and even on Removing WAN cable from Router,The WAN Port Light is still On.

It happens randomly and after many hours of Normal Working of the Router.

 

 

 

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#1
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6 Reply
Re:WiFi Gets Disconnected and doesn't show up in Device WiFi List
2021-03-22 09:38:37

@kaushikpal 

 

When did you purchase this Archer C6, when does this issue start to happen? You can try to reset it to factory defaults either by pressing the RESET button or doing factory defaults via its web interface page, then reconfigure it from scratch to check again if it will work properly.

 

Is there any high load or high traffic when the router hangs? How did you recover it?

 

How many devices connected to the router most of the time, what if you disconnect some of them?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:WiFi Gets Disconnected and doesn't show up in Device WiFi List
2021-03-24 08:14:41

@Kevin_Z I purchased the Router in 2020.

I tried resetting to Factory Defaults from Router Button provided

But the Problem Persists

Only A Desktop and a Phone is connected to Router and Occasionally a Android TV is connected but that time Computer is not Connected so at Max 2 Devices at a time

And I havent made any changes to Router Settings.I only set IP address,Subnet Mask Default Gateway and DNS

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#3
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Re:WiFi Gets Disconnected and doesn't show up in Device WiFi List
2021-03-24 08:15:50
And I recover it by switching off from Wall Socket and then Restart the Router
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#4
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Re:WiFi Gets Disconnected and doesn't show up in Device WiFi List
2021-03-25 08:16:47

@kaushikpal 

 

When the Wi-Fi network is no longer available, please check if you can still detect the 2.4G or 5G signal by running a Wi-Fi analyzer on the computer. If the signal is still broadcasting correctly, but you cannot find it on the phone, please try to modify the wireless settings on the C6, such as channel and channel width, then reboot the C6 and phone to comfirm.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:WiFi Gets Disconnected and doesn't show up in Device WiFi List
2021-03-25 13:10:11 - last edited 2021-03-25 13:12:52

@Kevin_Z I have checked that.

5GHz WiFi doesnt show up in Avialable WiFi and 2.4GHz shows up but when try to connect it enters in a awkward cycle of 'Trying to connect->Nothing->Trying to Reconnect' . i have checked all available WiFi from Phone,TV,Computer separately...Same Result!

Only after switching off and restarting temporarily solves the problem

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#6
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Re:WiFi Gets Disconnected and doesn't show up in Device WiFi List
2021-03-26 02:14:35

@kaushikpal 

 

Was this issue occurring recently? You may reach out to the local tech support team to check if there have other suggestions about this, if not, they should be able to help with the replacement:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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