Deco disconnects when switching from one device to another

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Deco disconnects when switching from one device to another

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco disconnects when switching from one device to another
Deco disconnects when switching from one device to another
2021-03-31 20:06:00
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.5.1 Build 20210204 Rel. 50738

While on a call if I move around the house and connect to a different Deco device I lost connectivity and call drop

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Re:Deco disconnects when switching from one device to another
2021-04-06 08:32:20

@Csr 

Hi, what kind of video call programs did you use, Zoom, Microsoft Teamwork, or FaceTime?

Did all your mobile devices have the same issue?

Thank you very much.

 

 

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Re:Deco disconnects when switching from one device to another
2021-04-07 22:18:59
yes it happen to a samsung s10 plus an iphone 11 both on latest releases also on my laptop windows 10 they all support wifi 6 and when I switch from one deco to another i lost connectivity while on Teams and Zoom.
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