Ethernet Printer Deco M5

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Ethernet Printer Deco M5

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ethernet Printer Deco M5
Ethernet Printer Deco M5
2021-04-17 14:36:40

Before my new Deco i har my printer wired to my modem and a dlink wifi router  linked in the modem. Any wifi conection in modem or wifi router reached my printer.

After i instaled my Deco M5 system i cant reach my printer in deco wifi.

 

 

Regards

 

 

Sandro

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Re:Ethernet Printer Deco M5
2021-04-20 08:10:22

@Sandro_Becker 

Hi,is your network map like this:

ISP Wi-Fi modem---cable---Deco(router mode)

                             \---cable---printer

The clients connected to the Deco failed to access the printer?

Thank you.

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Re:Ethernet Printer Deco M5
2021-04-21 01:22:02

@TP-Link yes it is.

 

Regards

 

Sandro

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Re:Ethernet Printer Deco M5
2021-04-21 03:21:18

@Sandro_Becker 

Thank you.

Have you tried to ping the printer on the device which is connected to the Deco Mesh?

And would temporarily turning off the Antivirus on the Deco help or not?

May I know the model number of your printer, as well as the model number of your ISP wifi modem?

If possible, could you please send the system log on the web UI(http://tplinkdeco.net) of Deco to me?

Later I would like to forward your case to the senior engineers and please have a check of your email box.

 

 

 

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Re:Ethernet Printer Deco M5
2021-04-22 19:50:19

@TP-Link 

 

The printer is wired to the modem and not with Deco.

The printes is an HP P1606dn. The antivirus is off and the modem is Sagecom with Cisco 3.1 software.

How can I send you a system log?

 

Regards

 

Sandro

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