LED turns red after setting up network

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LED turns red after setting up network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
LED turns red after setting up network
LED turns red after setting up network
2021-04-28 21:28:33
Model: Deco E4  
Hardware Version: V1
Firmware Version:

LED TURNS RED AFTER SETTING UP NETWORK.CAN NOT CONNECT TO INTERNET..ITS SHOWN CONNECTED WITHOUT INTERNET

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#1
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5 Reply
Re:LED turns red after setting up network
2021-04-29 03:50:18

@Juan86 

Hi,

May I know who is your internet service provider and what is internet connection type that you have chosen?   

If it is a cable modem with dynamic IP, it is suggested to power off the cable modem for about 10-20mins to release the previous router MAC address;

Thank you.

 

                                                                                             

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#2
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Re:LED turns red after setting up network
2021-04-29 05:54:59

@TP-Link

 

My ISP is unifi 

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#3
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Re:LED turns red after setting up network
2021-04-29 06:39:25

@Juan86 

Then I guess maybe the internet VLAN ID is required.

You could go to Deco APP>More>advanced>IPTV/VLAN>enable the Internet VLAN(not IPTV VLAN) and choose the default ISP profile for MY-Unifi

Thank you.

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#4
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Re:LED turns red after setting up network
2021-04-30 22:34:43

@TP-Link 

 

Still can not connect to the internet & LED still showing red

 

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#5
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Re:LED turns red after setting up network
2021-05-07 02:18:18

@Juan86 

Hi, sorry for the delay.

May I know the model number of your cable modem?

Have you tested the ISP modem with your computer to check whether the computer could get internet directly from the modem?

And did you check the IPv4 address on the Deco APP?

Thank you very much.

 

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#6
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