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Slow wifi on 5Ghz with archer tx3000e

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Slow wifi on 5Ghz with archer tx3000e

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Slow wifi on 5Ghz with archer tx3000e
Slow wifi on 5Ghz with archer tx3000e
2021-05-05 11:13:15 - last edited 2021-05-10 11:10:11
Model: Archer TX3000E  
Hardware Version:
Firmware Version:

 

Hello,
The subject has already been mentioned with other adapter models but the proposed solutions did not work for me ...
I have the tx300e and I get around 30 Mbps while with my smartphone I get around 280Mbps in the same room.

However, I did the test with the person who sold me the adapter and I had better speeds on my pc than on my smartphone ...

Guess it's a router / adapter setup problem but I can't seem to find the right one.

Help would be welcome
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#1
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1 Accepted Solution
Re:Slow wifi on 5Ghz with archer tx3000e-Solution
2021-05-10 04:52:12 - last edited 2021-05-10 11:10:11

Hello,
I have received the notification that you have created a support ticket for my issue and I thank you for it.
But I was able to find (a start) a solution.
Indeed, when I installed the hardware, I was also connected by ethernet cable and Windows automatically installed version 22.0.6 of the driver. I downloaded version 22.0.0 which is for download from the tplink website but I was unable to install it because Windows says there is a higher version already installed. And I noticed that the wifi worked (before realizing that the speed was abnormally slow on the 5ghz).
Finally by looking a little I was able to find that the version of the driver could be the cause of my problem and I was able to downgrade to a version prior to 22.0.0 (I no longer have the exact figure in mind) and I noticed that the speed was now a little over 450 Mbps, which seems more correct to me.
But I'm now trying to downgrade to 22.0.0 which I think should be the best version for my hardware, but Windows keeps saying there is a higher version installed. Anyway, I think this issue can be closed and thank you for taking it into consideration.

Recommended Solution
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#6
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6 Reply
Re:Slow wifi on 5Ghz with archer tx3000e
2021-05-08 06:43:32

@Borris974 

 

Hello,  please set up different SSIDs for router's 2.4Ghz and 5Ghz, and connect to 5Ghz Wi-Fi when test the speed on your PC.

You could try different 5Ghz channel and higher channel width on main router and see if speed gets better. 

If speed is still slow, can you share the speedtest result of 5Ghz on PC and cell phone, and wireless link speed mentioned in the last part of this FAQ. 

How to improve the speed of TP-Link wireless adapters?

https://www.tp-link.com/support/faq/709/

 

May I know the model of your router, and can you send us a photo of router's 5Ghz wireless settings? 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#2
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Re:Slow wifi on 5Ghz with archer tx3000e
2021-05-08 12:41:53

@Solla-topee 

 

Speed test on my phone on 2.4 ghz :

 

Speed test on my phone on 5 ghz :

 

 

Speed test on my PC with tx3000e on 2.4 ghz :

 

Speed test on my PC with tx3000e on 5 ghz :

 

Router 2.4ghz conf :
*

 

Router 5ghz conf :

 

I tried differents chanels but still slow wifi on 5ghz. The bandwiths are maximum for both 2.4 and 5ghz.

 

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#3
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Re:Slow wifi on 5Ghz with archer tx3000e
2021-05-08 16:35:18

I have also tried putting my pc in different places and always the same bitrate.
I did the test on my old laptop with a Dual Band Wireless-AC 3168NGW card, and I get better speed with it.

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#4
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Re:Slow wifi on 5Ghz with archer tx3000e
2021-05-10 02:31:36

@Borris974 Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual To address the issue and try to fix it, we would like to have a specialist look into this further via email with forum ID 263504 . Please check your mailbox later, and let us know if the issue is resolved. Thank you!

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#5
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Re:Slow wifi on 5Ghz with archer tx3000e-Solution
2021-05-10 04:52:12 - last edited 2021-05-10 11:10:11

Hello,
I have received the notification that you have created a support ticket for my issue and I thank you for it.
But I was able to find (a start) a solution.
Indeed, when I installed the hardware, I was also connected by ethernet cable and Windows automatically installed version 22.0.6 of the driver. I downloaded version 22.0.0 which is for download from the tplink website but I was unable to install it because Windows says there is a higher version already installed. And I noticed that the wifi worked (before realizing that the speed was abnormally slow on the 5ghz).
Finally by looking a little I was able to find that the version of the driver could be the cause of my problem and I was able to downgrade to a version prior to 22.0.0 (I no longer have the exact figure in mind) and I noticed that the speed was now a little over 450 Mbps, which seems more correct to me.
But I'm now trying to downgrade to 22.0.0 which I think should be the best version for my hardware, but Windows keeps saying there is a higher version installed. Anyway, I think this issue can be closed and thank you for taking it into consideration.

Recommended Solution
  1  
  1  
#6
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Re:Slow wifi on 5Ghz with archer tx3000e
2021-05-10 11:17:55

@Borris974 Thanks for sharing the update and glad to hear that the official driver helps with the problem. 

It is recommended to  keep using that driver and observe the performance.  You may try the latest intel driver (for now is *22.40.0) if y like  to give a try. 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#7
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