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Archer C6 v3.20 Router Restart Problem

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Archer C6 v3.20 Router Restart Problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 v3.20 Router Restart Problem
Archer C6 v3.20 Router Restart Problem
2021-05-25 20:52:18
Model: Archer C6  
Hardware Version: V3
Firmware Version: 1.0.5 Build 20201117 rel.41066(5553)

Hello, 

 

I'm facing a random restarting problem with my TP-Link Archer C6. It was working fine for 1.5 months but now I face this problem. I have connected the power adopter which came along with the box.

 

@Kevin_Z 

 

Here are the answers which you usually ask from the people. So, please help.

 

When it restarts, all LED went off and power LED blinks and the internet comes back in a minute which the router usually takes when we start it.

 

My ISP gave a WAN connection and it connected in WAN port to the router. And then the router is connected with one lan to PC and wireless connection with 3 phones, one laptop.

 

I have set up my connection with Static IP and using wireless services with DHCP.

 

4 wireless devices, one wired device .. total 5 or sometimes 6

 

I have tried all the options to save myself from the "restarting" problem. I think it is a hardware issue. I must have to go to the service center for this. But before that, I think I should contact the support forum for help. Even Smart connect enable/disable doesn't help me.

Please help me KEVIN.. 

 

 

 

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#1
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5 Reply
Re:Archer C6 v3.20 Router Restart Problem
2021-05-28 06:55:57

@terziyski 

 

I don't have the EU version. I have the US version using in India and the internal firmware upgrade shows there is no upgrade available. Is there any offline updates for US version then please give me link.

 

Thanks, 

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#3
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Re:Archer C6 v3.20 Router Restart Problem
2021-05-28 07:29:28

@Serecomputing 

 

If it is a US version, the current firmware is already up-to-date.

 

How about the Transmit Power on the router, is it on Middle or Low? Try to change it to Low if it is on Middle.

 

Can we confirm again is the adapter 12 V ⎓ 1 A? 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer C6 v3.20 Router Restart Problem
2021-05-28 07:33:50 - last edited 2021-05-28 07:34:32

It is currently set as high because I need the connection in a long distance. And, yes I'm using this adapter.

 

@Kevin_Z 

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#5
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Re:Archer C6 v3.20 Router Restart Problem
2021-05-30 07:52:53

@Kevin_Z 

 

I have even used on middle transmit power but restart problem still persists.

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#6
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Re:Archer C6 v3.20 Router Restart Problem
2021-05-31 03:26:28

@Serecomputing 

 

To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Views: 1776

Replies: 5

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