Deco E4R not connecting to closet deco

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Deco E4R not connecting to closet deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco E4R not connecting to closet deco
Deco E4R not connecting to closet deco
2021-06-21 18:51:53
Model: Deco E4  
Hardware Version:
Firmware Version: 1.5.1 build 2021100330

I have three Deco E4R and two Deco M3W. 
 

The deco E4 in my office connects to the main deco in the hall and not to the closest deco in the bedroom, as a result the signal strength is weak and the internet speed is slow.

 

How  can I make the office deco connect to the bedroom deco?

 

if I can not this can not be called a mesh network. 

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Re:Deco E4R not connecting to closet deco
2021-06-25 08:15:44

@Ashman333 

 

Hi, Deco will select the best source unit to connect automatically, and there is currently no option on the Deco app to force it to connect to a certain source unit. You can try to relocate the Deco node in the bedroom and the main one, ensure the office one is physically far away from the main. And you can reboot the office node and verify whether it will connect to the bedroom node.


We do have the plan to add such a feature to force a Deco unit to connect to a certain one in the future firmware updates, please kindly wait and pay attention to the Deco app.

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