Small lapses lost connection
Small lapses lost connection
Hello all! I'm having trouble updating to the latest version available for "ARCHER C8 1.0" 1.5.7 Build 210308 Rel.60033n (5553). I experience small lapses of time where I lose connection to the internet throughout the day (
The WAN indicator light turns orange for 5-10 seconds
). This didn't happen to me before and I don't know how to downgrade. Any ideas? Try using another router and this does not happen.
i think the problem is here,
161 ERROR 0days, 04:03:50, [dnsproxy]register dns server detect error 162 INFO 0days, 04:03:50, [wan]advanced ddns -wanChanged 163 INFO 0days, 04:03:50, [dhcpc]Lease lost, entering init state 164 INFO 0days, 04:03:50, [dnsproxy]Register primary = 0x0, secondary = 0x0
161 ERROR 0days, 04:03:50, [dnsproxy]register dns server detect error
in my DNS settings I get the DNS from my ISP and there should be no problem as it was always like this before I updated the firmware, and other routers are working fine
I did the factory reset and the problem continues
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @Jarax, we are happy to tell you that there is a new firmware for the Archer C80(US) V1, you can try to install it on your C80, then check the connectivity.
You can refer to this thread for more details:
- Copy Link
- Report Inappropriate Content
Please confirm the below information:
1. Who is your ISP? What's the model of the modem?
2. What is the WAN connection type on the TP-Link router? Try to enable Get IP Unicast DHCP on the router. Under the Advanced tab, choose Network > Internet > Get IP Unicast DHCP, then save and reboot the router:
If the above doesn't help, try to Clone the MAC address of the PC as follows, which has a stable connection when connecting to the modem directly:
https://www.tp-link.com/support/faq/2264/
3. Save and email the System Log on the router (System Tools > System Log). Don't reboot the router, wait for the internet coming back automatically after the disconnect.
- Copy Link
- Report Inappropriate Content
Thank for your answer
1. Gtd Internet S.A. (Chile). Modem/ONT: Zhone Z2424A
2. My internet connection type is: Dynamic IP
I have just made the adjustments you indicated in step 2 activating the "Get ip unicast dhcp" and I will see if the problem persists, if it does, I will clone the Mac from the pc
UPDATE 1: I tried to use the "Get ip unicast DHCP" and the problem continues, so now I will clone the MAC of my Laptop, although I doubt that will work. I'm sure it's firmware problem.
UPDATE 2: I cloned the MAC of my laptop and the problem persists. attached syslogs. Please help!
- Copy Link
- Report Inappropriate Content
@Jarax Help 🥲
Is there a manual that tells how to downgrade? I have installed with previous versions but it says that the file is invalid. It does not allow it
- Copy Link
- Report Inappropriate Content
Can we confirm which firmware are you running on the C80, do you remember that? You can downgrade to the Archer C80(EU)_V1_210128, but you cannot downgrade to the previous Archer C80(EU)_V1_201003.
Don't worry, we can try to work it out and try to fix it on the latest firmware. Please check your email and follow up.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Sorry, I mean, do you remember the previous firmware version on the C80 when there is no disconnect issue?
- Copy Link
- Report Inappropriate Content
I think it was the January 2021 version or March 2021 hahaha dont remember
- Copy Link
- Report Inappropriate Content
never mind, that's OK, we can try to fix it on the latest version.
- Copy Link
- Report Inappropriate Content
Is there a guide on how to downgrade while solving the problem I have? I really need it since I do work from home
- Copy Link
- Report Inappropriate Content
I think you should be able to downgrade to the previous Archer C80(EU)_V1_210128, you can give it a go. Download and unzip the zip file, then upload it into the router as follows:
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1655
Replies: 14
Voters 0
No one has voted for it yet.