Router archer ax50 restart

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Router archer ax50 restart

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Router archer ax50 restart
Router archer ax50 restart
2021-08-17 23:34:41
Model: Archer AX50  
Hardware Version:
Firmware Version:

Comprei um router ax50 à 2 semanas e sempre que faço o speedtest by Ookla pela app do telemóvel o router reinicia.  

Acho esta situação estranha ... 

O firmware diz que está atualizado  , desliguei o Qos mas nao resolveu 

 

Podem me ajudar?

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#1
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5 Reply
Re:Router archer ax50 restart
2021-08-18 02:50:05

@Goncalofarinha 

 

Do you mean running the Speedtest on the Tether app on the phone will caused the router to reboot itself? Is it possible to take a video showing this issue? Please disconnect all other devices in the network, only leave the AX50 powered on, and the phone connects to the network, then run the speedtest on the phone app. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Router archer ax50 restart
2021-08-18 06:37:54

@Kevin_Z  é possivel e irritante. 

Vou mostrar o video a usar a app e o router faz logo restart

 

 

File:
2021-08-18-07-26-57_1.mp4Download
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#3
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Re:Router archer ax50 restart
2021-08-18 11:48:28

@Goncalofarinha 

 

Does it restart every time when you run speedtest on the phone? Or does this actually happen occasionally? Is the LAN connection still working on the AX50 when the wifi disconnects on the phone when you run speedtest? To be honest, I don't think it's necessary to run speedtest frequently if the internet is working fine.

 

Just to be sure, what's the brand and phone OS? What if you run speedtest on a computer or another phone with different manufacture?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Router archer ax50 restart
2021-08-18 12:06:22

@Kevin_Z

sempre não mas se insistir 2 ou 3 vezea seguidas ele reinicia.  

E sim as lan deixam de funcionar ..o router desliga mesmo e volta a ligar.  

 

Concordo que nao seja preciso mas é um bug estranho que nao devia de acontecer ainda mais com uma app externa. 

O meu telemóvel é um samsung s8.  Nao experimentei pelo computador nem com outro telemóvel. 

 

Acabei por pedir a devolução na amazon e vou dar um upgrade para algo melhor como ax90 

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#5
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Re:Router archer ax50 restart
2021-08-19 02:33:19

@Goncalofarinha 

 

Agree that this should not happen. We have reported this to the support engineers, they will try to investigate.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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