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AX3000 AX50 Won't boot up after restart.

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AX3000 AX50 Won't boot up after restart.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

mbushell

2022-06-06 07:56:24 - last edited 2022-06-07 06:42:46

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Registered: 2022-06-06

AX3000 AX50 Won't boot up after restart.

2022-06-06 07:56:24 - last edited 2022-06-07 06:42:46

Model: Archer AX50

Hardware Version: V1

Firmware Version: Unknown

https://www.tp-link.com/au/home-networking/wifi-router/archer-ax50/

Have owned it for about a month - was working fine and this morning discovered the lights were on some strange boot-up cycle (see video here: https://drive.google.com/file/d/1sDCZ-a9YdYEvtt82WyLtwgZv2tjRs0TB/view?usp=sharing

The internet light first flashes up as orange, and the thing is basically not working. Not broadcasting SSID, won't get past this "boot up" cycle of lights.

I'm connected by ethernet cable and the LAN light does not light up, and I can't see the router in my browser (192.168.0.1)

I've tried the reset button and power cycling but nothing works.

Might be cooked. Any ideas?

1 Accepted Solution

Kevin_Z

2022-06-07 06:42:42 - last edited 2022-06-07 06:42:46

Posts: 21755

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Registered: 2018-12-24

Re:AX3000 AX50 Won't boot up after restart.-Solution

2022-06-07 06:42:42 - last edited 2022-06-07 06:42:46

Hello @mbushell

Thank you for posting on the TP-Link Community.

I would suggest going through the troubleshooting suggestions provided in the following thread to see if the issue can be resolved:

What can I do if my Router keeps Rebooting randomly?

If the issue persists, we recommend reaching out to the local tech support, so they can work with you in looking into the issue further or help with the replacement:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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AX3000 AX50 Won't boot up after restart.

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