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My Gaming Router doesn't show on my Tether app

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My Gaming Router doesn't show on my Tether app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My Gaming Router doesn't show on my Tether app
My Gaming Router doesn't show on my Tether app
2021-08-26 17:10:57
Model: Archer C5400X  
Hardware Version: V1
Firmware Version: Not sure

So, I've reset the router multiple times. However, it's still not showing in the Tether app on the my devices. I've set it up fine and it states it's successful connection. However, it then doesn't show up in My Devices I've tried putting my Bluetooth and location on with my data and WiFi on but no use. 

 

I don't know what the problem is. 

 

If anyone can help I'd appreciate it.

 

 

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Re:My Gaming Router doesn't show on my Tether app
2021-08-27 03:39:19

@Jman66 

 

Hello, have you checked this article to confirm all the basic settings?

https://www.tp-link.com/support/faq/2809/

 

If you have checked all the settings as we suggested in the above article but the Tether app still cannot find the router, please tell us the below information, we will confirm:

1. Hardware version and firmware version of the Archer C5400X. You can find the hardware version on the router bottom label, and the firmware version can be found on the router web GUI:

https://www.tp-link.com/support/faq/315/

2. OS version of the phone that runs the Tether app.

3. MAC address of the C5400X (you can provide this via PM).

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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