TD-W9960 latest update error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TD-W9960 latest update error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W9960 latest update error
TD-W9960 latest update error
2021-09-22 18:38:31 - last edited 2021-09-23 03:03:58
Model: TD-W9960  
Hardware Version: V1
Firmware Version: 1.7.0 0.8.0 v007c.0 Build 200227 RC.50033n
TD-W9960 won't install latest update 
When installing the latest update (TD-W9960(EU)_V1_210810)
Error code: 71211
Failed to upload upgrade file. Please select the correct file. 


i am getting the error and i am sure i downloaded the correct version
 

  0      
  0      
#1
Options
1 Accepted Solution
Re:TD-W9960 latest update error-Solution
2021-09-23 02:39:45 - last edited 2021-11-01 08:59:15

@terziyski 

Hi, you are right and the firmware might be put in the wrong place.

TD-W9960vV1_1.6.0_0.8.0_up_boot_210810.bin is for TD-W9960v, not 9960.

Thanks a lot for your notification and we will withdraw the firmware at once.

Thank you again.

Recommended Solution
  0  
  0  
#3
Options
3 Reply
Re:TD-W9960 latest update error
2021-09-22 19:41:59 - last edited 2021-09-26 14:47:26

@Halils 

 

Refer to this FAQ when upgrading the DSL modem router FW.

On a second thought:

The FW you're trying to upgrade to is TD-W9960vV1_1.6.0_0.8.0_up_boot_210810.bin,

which seems to be an older version of the one you already have installed.

The file size is suspicious too - it's twice bigger than the previous version.

My advise - contact the support and ask them to be advised on that.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  1  
  1  
#2
Options
Re:TD-W9960 latest update error-Solution
2021-09-23 02:39:45 - last edited 2021-11-01 08:59:15

@terziyski 

Hi, you are right and the firmware might be put in the wrong place.

TD-W9960vV1_1.6.0_0.8.0_up_boot_210810.bin is for TD-W9960v, not 9960.

Thanks a lot for your notification and we will withdraw the firmware at once.

Thank you again.

Recommended Solution
  0  
  0  
#3
Options
Re:TD-W9960 latest update error
2021-11-01 05:32:09

@Halils When will the new update be released?

 

@terziyski 

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 1351

Replies: 3

Related Articles