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Homeshield Slows Down My Internet

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Homeshield Slows Down My Internet

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Homeshield Slows Down My Internet
Homeshield Slows Down My Internet
2021-10-30 21:01:09 - last edited 2021-10-30 21:04:46
Model: Archer AX4400  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20210719 rel.58490

Hello!

So I have noticed that my internet speeds would cut down in half as soon as I sign-in to Homeshield and enroll my router! Wonder if this is a hardware limitation or my unit is just defective!! 

 

(Apps used: FAST & WiFiman on S21 connected to 5Ghz WiFi 6 ... Left - with Homeshield pro deployed and active ... Right - after doing a full factory restore without activating Homeshield)

 

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Re:Homeshield Slows Down My Internet
2021-11-01 07:56:55

@SEGA1 

 

Hello, please check and confirm if the QoS settings on the AX4400 is configured correctly, you can follow the guide below:

https://www.tp-link.com/support/faq/2992/

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