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AX73 doesn't have the NAT forwarding menu

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AX73 doesn't have the NAT forwarding menu

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX73 doesn't have the NAT forwarding menu
AX73 doesn't have the NAT forwarding menu
2021-11-08 08:42:11
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.0.3 Build 20210717 rel.64680(4A50)

By following the user guide to setup the NAT Forwarding > Port Forwarding,  I can't find the NAT Forwarding menu:

https://www.tp-link.com/us/user-guides/archer-ax73_v1/chapter-12-nat-forwarding#ug-sub-title-1

 

The screenshot is from my environment:

 

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#1
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10 Reply
Re:AX73 doesn't have the NAT forwarding menu
2021-11-08 11:36:30

@Yal 

 

In which mode you're using the device - wireless router or AP ?

 

 

Have you tried to use a different web browser to open the device's management page ? (Mozilla, Chrome), use incognito tab if necessary.

If it's in wireless router mode, and the issue persists hard reset the device (method 1) and re-configure from scratch.

 

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#2
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-08 13:09:06

@terziyski 

 

As in my screenshot, the System doesn't have any sub-menu. 

I'm using it as a Wireless Router.

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#3
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-08 13:47:43

@Yal 

 

Are you managing your router from your LAN or you're using a Remote Management ?

Some of the router's menu items may not be visible if you're using a remote management.

What's your network topology ? (ISP modem/router, AX73, etc.)

Have you tried a different browser for accessing the AX73 ?

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#4
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-08 15:25:08

@terziyski 

 

I'v reset router by method 1, but still cannot see the NAT forwarding menu.

 

 

By changing the browser, I can see the operation mode is Wireless Router Mode.

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#5
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-08 16:13:31

@Yal 

 

Use Mozilla or Chrome browsers to see if any difference.

You can also install the Tether app on your mobile and configure the router through this app.

 

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#6
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-10 06:11:40

@terziyski 

I tried all options you mentioned. But the issue remains.

I still can't see the NAT forwarding menu.

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#7
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-10 13:18:48 - last edited 2021-11-10 20:18:18

@Yal 

 

That's a really odd issue.

If you haven't, try another device to access the router web management interface.

If the issue persists I would suggest to contact your local support or e-mail the TP-Link Help Desk to be advised on that.

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#8
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-10 20:19:03 - last edited 2021-11-10 20:24:05

@Yal 

 

Maybe one last thing you could try is if the missing pages can be accessed via direct link or not.

 

Just log into the router's user interface so that you see the menu and then replace the string after the # with the corresponding string for the page you want to open.

 

For example, if you were already on the Operation Mode menu like shown in your screenshot and the link in the browser's address bar is "192.168.0.1/webp.../inde...#operationMode", then replace the string "operationMode" with "portForwarding" to load the webpage for NAT Port Forwarding or "portTriggering" for the Port Triggering page or "openVpn" for the OpenVPN Server configuration page, etc.

 

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#9
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-11 09:57:46

@woozle 

Didn't work. The URL will change to networkStatus automatically.

 

Thanks!

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#10
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Re:AX73 doesn't have the NAT forwarding menu
2021-11-12 08:15:24

@Yal 

 

I'm wondering have you ever upgraded the router firmware? Was there anything abnormal? 

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#11
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Views: 1579

Replies: 10

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