2.4G band cannot connect to Internet

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2.4G band cannot connect to Internet

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2.4G band cannot connect to Internet
2.4G band cannot connect to Internet
2021-11-30 01:55:12
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.5.7

I managed to follow deco app to set up my M5. However 2.4G band cannot be connected to Internet and my WiFi devices failed to work. Despite both 2.4G and 5G switched on. 5G band working well. 

Please help

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#1
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Re:2.4G band cannot connect to Internet
2021-11-30 03:20:10

@CSLiu 

Hi, what are the 2.4ghz devices that failed to work with Deco?

And Did all your 2.4ghz have the same issue?

If they are most of the smart home devices, you could try to turn off fast roaming and beamforming on the Deco APP to have a look.

Could you please help me check the IP settings on the 2.4ghz devices?

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