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Can't ping internal hosts on Deco M9

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Can't ping internal hosts on Deco M9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't ping internal hosts on Deco M9
Can't ping internal hosts on Deco M9
2021-11-30 18:28:36
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version:

Hi,

 

I have 2 starnage issues over my Deco's mesh network.

 

1. I cannot ping *internal* hosts. e.g. Host A - 192.168.1.1 cannot ping Host B - 192.168.1.2
   Verified:

   No Firewall enabled

   No AV blocking

   connected to other network, ping working

 

2. Can recive cellular calls (via handover) over my Macbook but cannot intiate a call from the MacBook ("your iPhone and Mac must be on the same Wi-Fi network")

 

 

any ideas?

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Re:Can't ping internal hosts on Deco M9
2021-12-02 07:37:53 - last edited 2021-12-02 07:43:53

@Ohad 

Hi, Welcome to the community.

As for the second issue, since I didn't have M9 plus, I tested on M4 and I could both initiate and receive a call from IPad(without SIM) when it is on the same Wi-Fi as my iPhone.

Since I only had one unit for the test, so could you please try to check whether you can initiate a call when iPhone and MacBook are connected to the same Deco, the same wireless band?

 

For the first one, I might need your help to get more details:

1. Did any of the internal hosts failed to ping each other, like ping the iPhone from your Mac, or ping Deco LAN IP from Mac?

2. Did your M9 plus work on wireless router mode, or access point?

3. Have you enabled any guest network?

Thank you very much and wait for your reply.

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