DSL light not showing up at all

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DSL light not showing up at all

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DSL light not showing up at all
DSL light not showing up at all
2021-12-04 10:42:50
Model: Archer VR2800  
Hardware Version: V1
Firmware Version:

Okay so I'm short I've followed the instructions that were provided in the box and connected all the cables as were shown but even after all of that the dsl light doesn't turn on or flash meaning the internet connection has failed yet when I attach it to the old one it connects fine I've tried to switch out the lines and resetting the device and every time the same thing happens 
any solutions would be appreciated greatly

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Re:DSL light not showing up at all
2021-12-10 11:51:47

@Tallis 

Hi, may I know who is your internet service provider?

What is your old DSL modem router?

Could you please send an email with the following information to support.forum@tp-link.com:

How to log into the web-based interface of the AC VDSL/ADSL Modem Router (new logo)?

1. a screenshot of Advanced>status>DSL page.

2. the system logs under Advanced>system tools

Thank you very much.

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