Parental Controls blocking appstore, ABC Kids and YT Kids (YouTube)

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Parental Controls blocking appstore, ABC Kids and YT Kids (YouTube)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental Controls blocking appstore, ABC Kids and YT Kids (YouTube)
Parental Controls blocking appstore, ABC Kids and YT Kids (YouTube)
2021-12-13 01:17:09
Model: Deco M5  
Hardware Version:
Firmware Version:

Hello all

 

I recently set up the Deco M5 - 3 pack. 

 

Encountering problems with the parental controls. On a Child profile many things don't work on my kids' ipads eg. Games stop working.

 

Even when the profile is set to adult (which of course is not appropriate for children) the app store on ipad won't open, nor will YT kids and nor will ABC kids. When I remove the profile all these things work again. 

 

What's causing this problem? 

 

Thanks 

Jookieapc 

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Re:Parental Controls blocking appstore, ABC Kids and YT Kids (YouTube)
2021-12-13 10:37:50

@Jookieapc 

Hi, thank you very much for your feedback.

Under adult profile, do you manually add some blocked categories, like pay-to-surf?

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