Problem with C80 and Sky wifi

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Problem with C80 and Sky wifi

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Problem with C80 and Sky wifi
Problem with C80 and Sky wifi
2021-12-17 16:15:57
Model: Archer C80  
Hardware Version: V1
Firmware Version: Archer C80(EU)_V1_210716

Good Afternoon, 

I was able to navigate until this morning, I've changed nothing in the modem whatsoever but i got a Static orange light, I've contacted Sky and they said that my internet is fine (in fact if i connect the sky hub internet is works fine). 
I've tried to reboot, fabric reset, turning off and on but nothing seems to work. I'm at a loss at this point. Did someone expirience the same problem? I really need help. 

 

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#1
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6 Reply
Re:Problem with C80 and Sky wifi
2021-12-20 12:38:52

@Nolekor 

 

Hello, is there still a WAN IP address on the C80? Please go through the troubleshooting suggestions below to see if any works:

https://www.tp-link.com/support/faq/1556/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Problem with C80 and Sky wifi
2021-12-21 00:34:23
0.0.0.0 and still on connecting, that was the problem. i contacted Sky wifi for provider info but they told me just "101" but C80 require me to get something more for voip and the other one, i found a post where someone entered those codes, which were 54 and 56 (was an old post and with those router was pretty much set and able to navigate) but now it went boom, no signal and still connecting with problem getting an ip. internet is currently active with the sky hub
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#3
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Re:Problem with C80 and Sky wifi
2021-12-22 05:47:16

@Nolekor 

 

Do you mean Sky requires a VLAN ID 101 for the internet setup? That's weird as the C80 was connecting to Sky hub fine without that.

 

Can I have the model of the Sky hub? Do you still have internet access when connecting the Sky hub directly to the computer? Do you need any special settings on the computer?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Problem with C80 and Sky wifi
2021-12-22 18:37:06
i want to use only the c80, without the sky hub
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#5
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Re:Problem with C80 and Sky wifi
2021-12-23 03:08:25

@Nolekor 

 

I guess that would not be possible. Archer C80 is a wireless router, it cannot connect to a cable line directly, you need a modem given by your ISP, which is the Sky hub.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Problem with C80 and Sky wifi
2021-12-27 22:21:23
i used the c80 alone for 3 month now :|
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#7
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