AX73 router issues with dropping connections, poor wireless coverage
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Now since a week in possession of router, before that i had a Netgear R7000.
The speed of wireless was in the beginning stunning
Now after a few days:
- Wireless on Iphones/Ipad and laptop drops in speed and connection.
- Lan speed is bad( connected to Gigabit switch TP Link)
- after las update problems are stacking
Considering to send router back , but what is the alternative for this price?
In attached file there are the wireless setting ,are they OK ,or suggestions
Thanks in advance for your help
KR
Hen Simons
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I got the same problem but no solution.
I think TP link just sold us the defective model without any backup service.
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Its to early to say defective
just trying to change settings and hoping for a firmware update
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HSimons wrote
Its to early to say defective
just trying to change settings and hoping for a firmware update
Agree with @HSimons that it's too early to say the router is defective now, but we want to confirm more details then we will try to figure it out.
Are you both talking about the 5GHz wireless connection and 5GHz speed dropping? Does the issue start after you upgrade and install the latest official firmware? Please be more specific when describing the issue then our engineers may understand the issue better.
@HSimons Do you mean there is another TP-Link switch in the AX73 network, and the LAN speed from the switch is bad? What if you remove the switch and test the LAN speed of the router, will it be normal? What is the LAN device you are testing the speed of? How about the Negotiation Speed on it? What is the model of the switch?
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Recieved a new example of the AX73 from supllier.
But also removed Deco M4 wifi boosters.
Did not updated the new firmware, all seems to be working fine now with amazing speeds.
I think that the wfi signal of the Deco M4 was the interference in this.
Wifi signal now stable
The router i use is TP Link managed switch 2808 , working fine now.
Have some finetuning to do
But for now I m happy
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Hello @Andyli_hk, if that is the case, we would like to forward your case to the TP-Link support engineers who will contact you with your registered email address later to troubleshoot further. Please pay attention to your email box for follow-up. Thank you.
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Also noticed that if there are devices in the netwrok which dont support IP6 ,it leads to connection problems
By turning IP6 of it seems more stable
Please advice
Kr
Hen Simons
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HSimons wrote
Also noticed that if there are devices in the netwrok which dont support IP6 ,it leads to connection problems
By turning IP6 of it seems more stable
Please advice
Kr
Hen Simons
Hello @HSimons, can you please explain this in more detail? Do you mean you are using IPv6 connection on the router, but the internet connection on the router is not stable if there are some devices that connect to the router don't support IPv6? Where did you disable the IPv6, on the router or on the client devices that don't support IPv6?
Who is your ISP? What is the IPv6 connection type, is it the same as the IPv4?
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